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Reflections On 2018: Matt Stodder, Startup Boost LA

socalTECH

During the holiday season, our tradition over the last few years has been to post reflections on the past year and some predictions for 2019 from Southern California's technology industry. Are there any technology innovations, gadgets, devices, software, that you found most interesting in 2018? READ MORE>>.

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8 Tactics To Make Service Your Competitive Advantage

Startup Professionals Musings

Train and coach continuously. Leaders have found that keeping everyone on top of changes in technology, competition, and customer demands is critical to success. In the past, competitive advantage was all about economies of scale, advertising power, and service versus price. Service people need this as required team support.

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8 Initiatives To Heighten Your Customer’s Experience

Startup Professionals Musings

Train and coach continuously. Leaders have found that keeping everyone on top of changes in technology, competition, and customer demands is critical to success. In the past, competitive advantage was all about economies of scale, advertising power, and service versus price. Service people need this as required team support.

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8 Initiatives To Make Your Customers Loyal Advocates

Startup Professionals Musings

According to many observers , we can thank or blame technology for these higher expectations, providing information at the speed of light, leading everyone to expect more. Some entrepreneurs are so focused on their technology, they assume their customers think the same way. Provide coaching and mentoring as well as training.

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Mark Suster, Nely Galan to Keynote Silicon Beach Fest

Tech Zulu Event

This second annual fest brings together technology leaders, startup CEOs, investors, Hollywood studio executives, entrepreneurs, developers, students and more to celebrate LA’s dynamic technology industries with panels, workshops, hackathon, mixers, and a start-up showcase spotlighting 40 local startups.

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8 Keys to Award Winning Startup Customer Service

Startup Professionals Musings

Train and coach continuously. Leaders have found that keeping everyone on top of changes in technology, competition, and customer demands is critical to success. In the past, competitive advantage was all about economies of scale, advertising power, and service versus price. Service people need this as required team support.

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How Boards Need to Evolve Over Time

Both Sides of the Table

By now you have many smart people around your board but probably people who don’t totally understand the nuances of your employees, customers, sales reps, marketing messages, technology challenges, competitors and strategic choices. We have also built out an amazing management team. And here’s the thing.

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