What Startups Can Learn About PR and Crisis Management
Both Sides of the Table
AUGUST 14, 2011
The short article in Fast Company is here if you’d like to read it. Yet a quick response clearly made this Chill moment into lemonade. The story was controversial enough that it created follow-on articles. What are the teachable moments? Pretty tough when you’re called out by Zuck himself. They shaped the story.
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