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What Should You Do with Your Crappy Little Services Business?

Both Sides of the Table

There’s a line of thinking in Silicon Valley that you should build product businesses rather than services businesses. They have created two internal technology “products&# and wanted to figure out how they could turn their services business into a product business that could be financed. This team is talented.

Services 332
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7 Rules for Savvy Customer Service Required Today

Startup Professionals Musings

Great startups are getting ahead of the game with “anticipatory customer service,” like providing smart phone access to product and account data to head off complaints. So don’t move the search bar from the top of a web page, or select a digit other than “0” for getting a human on the phone. Respect your customer’s view of usability.

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Are MBAs Necessary for Start-ups or VC?

Both Sides of the Table

I was reading Chris Dixon’s blog tonight. I came across this blog post about getting a computer science degree as the best degree for getting into venture capital or working at a VC-backed start up. But there are plenty of partners and successful entrepreneurs who don’t have MBAs. What about strategy?

Startup 337
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Small Business Marketing | Get Customers versus Get Leads

Tech Zulu Event

An entrepreneur having low self worth is the number one deterrent for a potential customer not buying into what you are selling. Typically entrepreneurs doubt themselves because they undervalue their offerings, but it isn’t about creating a product, setting a price and hoping people will buy. Second, how to get leads.

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Frank Addantes FounderBlog: Tear Down Your Firewalls

Frank Addante

About Frank Addante > (from the Silicon Valley Business Journal) Twitter Updates follow me on Twitter Blog Archive ► 2010 (2) ► June (1) Part II: Optimized for Profitability ► February (1) Get Out of the Office! Outsourcing ► April (1) GoogleClick - Who owns your cash register? ► October (1) New Video!

Startup 40
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Frank Addantes FounderBlog: Startup 1.0: “The Bug Bite” - The Internet Needs a Card Catalogue (I guess that’s a search engine)

Frank Addante

About Frank Addante > (from the Silicon Valley Business Journal) Twitter Updates follow me on Twitter Blog Archive ► 2010 (2) ► June (1) Part II: Optimized for Profitability ► February (1) Get Out of the Office! Outsourcing ► April (1) GoogleClick - Who owns your cash register? ► October (1) New Video!

Startup 40
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63 Los Angeles Entrepreneurs To Be Proud Of

SoCal Delicious

where entrepreneurs share their stories. 63 Los Angeles Entrepreneurs To Be Proud Of By mario on May 2, 2012 in Features , grid. Free Corporations For First-Time Entrepreneurs. Right now they’re setting up 500 free corporations for first time entrepreneurs. Here are 62 63 Los Angeles entrepreneurs we can be proud of.