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Using Social Media To Deal With Customer Trolls

InfoChachkie

In searching for world-class examples of public responses to irate customers'' complaints, I found one that emanated from an unlikely place, Savusavu, Fiji. Pander, Don''t Preach - When addressing complaints via social media, your intended audience is not the person who feels they were wronged. Tige Young''s social media missives.

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Startup Lessons From Pink Floyd’s Dark Side Of The Moon

InfoChachkie

The working class grammar of these light-hearted phrases underscored that the band was not taking itself too seriously. Despite the fact that including a former Beatle on DSOTM would have generated significant media interest, the band excluded Paul and Linda's comments because they were, "trying too hard to be funny." Any time will do."

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Recruit Cal Ripken, Not Reggie Jackson, To Your Startup

InfoChachkie

Rather than pursue an ever-higher salary from a variety of teams, Cal repeatedly turned down contracts that offered him more money and greater media exposure. Seek CALs: Players with Class, Ability And Longevity. Ripken broke the prior consecutive game record, which had stood for 56 years, by 500 games. Share and Enjoy.

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Hacking Hacker News – How Wily Startups Leverage Social News Sites

InfoChachkie

The team subsequently earned a coveted position in Launchpad LA's current accelerator class after winning the Crowdstart LA competition. To do this, you must formulate a sound engagement plan in advance of receiving unexpected media attention. Engagement. As Michael notes, "Social news is heavily driven by conversations.

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YouTubers Come Of Age – Google Scores A Solid Return On Its Video Development Fund

InfoChachkie

Its evolution has resulted in a new class of entertainment entrepreneur, the creators of professional YouTube content, affectionately known as YouTubers. The same phenomenon is true in the YouTube ecosystem, but with a social media twist. Mark provides an excellent primer regarding the future of Internet TV HERE. Share and Enjoy.

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Entrepreneurs Should Forget ROI And Focus On Return On Life – The New Measure Of Wealth

InfoChachkie

In the resulting article , I describe Tige''s deft handling of online trolls via the deft use of social media. However, his comments resonated, because his unconventional philosophy has clearly not impacted his ability to deliver his customers a world-class adventure experience. Return On Life is (the pursuit of) experiences.

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Tech Titans Peter Thiel, Matt Jacobson, Cameron and Tyler Winklevoss, Mich Mathews, Elon Musk Buy Homes in Los Angeles

SoCal Delicious

There is a feeling that techies are the new celebrities," says Eric Kuhn, an agent who heads the social-media department at United Talent Agency. These days, there are more Internet guys at the Vanity Fair Oscar party than traditional media players.". areas are growing at a faster rate. than in other parts of the city. WSJ Web Slice.