Coach Competition Satisfaction Services 
Startup Professionals Musings
SEPTEMBER 22, 2023
Most leaders agree that poor customer service is a business killer today, in terms of lost customers, reduced profits, and low morale. Young entrepreneurs and startups, in particular, often remain naively unfocused, despite their passion, of what it takes to provide the high-quality service expected. Train and coach continuously.
Startup Professionals Musings
JANUARY 18, 2023
Customer service has traditionally been focused on the resolution of complaints , primarily after a transaction. In this context, even “satisfied” is only a “meets-minimum,” and does not put you ahead of your competition. Great customer service now must be proactive, rather than reactive. Inflexible processes.
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Startup Professionals Musings
OCTOBER 9, 2020
That means starting your search through contract services sites, rather than conventional career hiring sites. By hiring contract experts, less oversight and coaching is needed. Higher worker engagement and satisfaction. In addition, you need the flexibility to pivot quickly as required.
Startup Professionals Musings
JANUARY 8, 2021
Most leaders agree that poor customer service is a business killer today, in terms of lost customers, reduced profits, and low morale. Young entrepreneurs and startups, in particular, often remain naively unfocused, despite their passion, of what it takes to provide the high-quality service expected. Train and coach continuously.
Startup Professionals Musings
JULY 4, 2020
Personal satisfaction also ranked close behind, with 70 percent of respondents claiming it was a key advantage to running their own business. This indicates that lifestyle and satisfaction factors are often more important than financial ones. Beat the competition and discover yourself. High level of excitement.
Startup Professionals Musings
JUNE 21, 2013
Most leaders agree that poor customer service is a business killer today, in terms of lost customers, reduced profits, and low morale. Young entrepreneurs and startups, in particular, often remain naively unfocused, despite their passion, of what it takes to provide the high-quality service expected. Train and coach continuously.
Startup Professionals Musings
DECEMBER 22, 2021
Too many businesses I know still see customer service as a burden, rather than an opportunity to gain loyalty and advocacy. Your goal must be to make every aspect of a customer interaction a joy to both you and them, starting from the shopping experience, to the sales close, to delivery and service.
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