Startup Professionals Musings

JANUARY 8, 2021

Most leaders agree that poor customer service is a business killer today, in terms of lost customers, reduced profits, and low morale. Young entrepreneurs and startups, in particular, often remain naively unfocused, despite their passion, of what it takes to provide the high-quality service expected. Train and coach continuously.

Startup 154

Startup Training Customer Custom 154

Startup Professionals Musings

MAY 11, 2022

In building successful businesses, I find that creating a new and innovative product or service is usually the easy part. Works with other team members on mutual aspirations (coach metaphor). Evolve from guru to guide, and coaching others to find answers for themselves. Marty Zwilling.

Coach 114

Coach Framework Entrepreneur Tool 114

Startup Professionals Musings

JUNE 21, 2013

Most leaders agree that poor customer service is a business killer today, in terms of lost customers, reduced profits, and low morale. Young entrepreneurs and startups, in particular, often remain naively unfocused, despite their passion, of what it takes to provide the high-quality service expected. Train and coach continuously.

Customer 92

Customer Custom Startup Services 92

Startup Professionals Musings

JULY 4, 2021

The last thing they can afford is to waste any of these, but in my mentoring and coaching activities, I see it happening all too often. Waste in a startup is any activity that burns resources, but creates no value or competitive advantage in the eyes of customers. Defective products and services.

Startup 161

Startup Resource Training Entrepreneur 161

Berkonomics

AUGUST 3, 2023

Certainly, bootstrapping is a preferred method of funding growth if it does not hold back the speed of growth or hobble the quality of product or service to the extent that better-funded competitors can overtake the business. There is a lot to say about retaining control.

Venture Capital 295

Venture Capital Startup Class Invest 295

Berkonomics

MAY 16, 2019

There are five niches you can chose when defining your positioning strategy: price, quality, service, innovation, and elegance. Ford recently returned from the land of the nearly-dead to become not only profitable but a desirable alternative to the dominant Japanese cars by emphasizing quality at competitive prices.

Company 120

Company Companies Pricing Competition 120

Startup Professionals Musings

JUNE 18, 2023

Any startup coach or business advisor will tell you that, on your way to being a great chef, you don't start your journey by inventing the ultimate entre. You need a good cook, good marketing, and first-class service. You know the basic ingredients, and you can visualize the results you want. For now, get cooking! Marty Zwilling

Startup 112

Startup Coach Metrics Marketing 112

Startup Professionals Musings

JULY 4, 2020

A good entrepreneur feels the incentive to offer a new service/product that no one else has offered before. Beat the competition and discover yourself. Competition drives innovation, and innovation drives competition. Challenge of originality. High level of excitement. The cycle never stops.

Entrepreneur 122

Entrepreneur Startup Satisfaction Competition 122

Startup Professionals Musings

AUGUST 17, 2019

In building successful businesses, I find that creating a new and innovative product or service is usually the easy part. Works with other team members on mutual aspirations (coach metaphor). Evolve from guru to guide, and coaching others to find answers for themselves. Marty Zwilling.

Coach 96

Coach Framework Entrepreneur Tool 96

Startup Professionals Musings

APRIL 20, 2022

Your role is to provide this enablement, through listening to their needs, and providing personal coaching and mentoring as required. Foster collaboration rather than competition. You can’t build a positive team culture, while taking obvious shortcuts on your solution quality or customer service.

Product 109

Product Training Customer Custom 109

Startup Professionals Musings

MAY 1, 2022

I like the guidance from marketing coach David Newman’s classic book “ Do It! Parroting a generic message that you have great service, great value, and a great selection says you have nothing unique. Marketing ,” which provides some pragmatic marketing tips for small businesses as follows: Don’t tell customers how great you are.

Marketing 141

Marketing Startup Social Media Technical Review 141

Startup Professionals Musings

SEPTEMBER 21, 2020

Any startup coach or business advisor will tell you that, on your way to being a great chef, you don't start your journey by inventing the ultimate entre. You need a good cook, good marketing, and first-class service. You know the basic ingredients, and you can visualize the results you want. For now, get cooking! Marty Zwilling.

Startup 156

Startup Coach Metrics Marketing 156

Tech.Co

MARCH 5, 2015

Susan is a startup coach and the founder of Givelocity, a social network for giving that offers a new spin on crowdfunding for good. She later joined forces with the founding team at PayPal to help launch the influential online payments service. She’s been on the founding team of 9 startups, six with successful exits.

Santa Barbara 70

Santa Barbara Startup Mentor Social Network 70

Berkonomics

JUNE 15, 2012

There are five niches you can chose when defining your positioning strategy: price, quality, service, innovation, and elegance. Ford returned from the land of the nearly-dead to become not only profitable but a desirable alternative to the dominant Japanese cars by emphasizing quality at competitive prices.

Pricing 149

Pricing Competition Coach Sales 149

Tech.Co

MAY 25, 2018

BlackTech Week was created in 2014, and in four short years, they’ve gained over 2700 participants, 150 speakers, and 3 pitch competitions. Driving funding to early-stage startups and small businesses is what we do here and being a part of the Startup of the Year Competition was a no-brainer for us. BlackTech Week (Miami, FL).

Startup 141

Startup Technical Review Competition Software Review 141

socalTECH

DECEMBER 27, 2018

And a host of interesting companies in last mile have cropped up to give the Amazon ecosystem some competition, like two companies from the last Techstars LA class - Shipsi and PRZM. A certified executive coach, Anna works with her portfolio companies to build great teams, develop a sound strategy and create a strong network.

Startup 124

Startup Press Commerce Southern California 124

Startup Professionals Musings

DECEMBER 22, 2021

Too many businesses I know still see customer service as a burden, rather than an opportunity to gain loyalty and advocacy. Your goal must be to make every aspect of a customer interaction a joy to both you and them, starting from the shopping experience, to the sales close, to delivery and service.

Customer 114

Customer Custom Satisfaction Metrics 114

Both Sides of the Table

FEBRUARY 7, 2013

He had an idea for a startup that would help consumers better book service jobs and would take on Service Magic, which he believed had a business model that could be disrupted. I acted as the occasional mentor, advisor and coach to Ethan. In the same year they won Business Insider’s Startup competition. Nice sweep!

CTO Coach 359

CTO Coach Google CTO Hire Yammer 359

Startup Professionals Musings

JANUARY 25, 2016

The days of pushing new and marginal performers into customer service are gone. A mission of superior customer service is more than words in the board room or words in front of customers. It must be written down, with measurable team objectives, validated by metrics and compared against competition.

Customer 55

Customer Custom Startup Coach 55

Startup Professionals Musings

JANUARY 3, 2015

In building successful businesses, I find that creating a new and innovative product or service is usually the easy part. Works with other team members on mutual aspirations (coach metaphor). Evolve from guru to guide, and coaching others to find answers for themselves. Marty Zwilling.

Product 103

Product Coach Framework Entrepreneur 103

Startup Professionals Musings

MAY 2, 2022

This is a tough challenge for every coach and mentor. Embrace the real you as your competitive advantage. The support currently provided by product service can become inadequate to satisfy new customers, as your growth and image becomes better known. Accept the fact that authenticity is necessary for leadership effectiveness.

Entrepreneur 90

Entrepreneur Satisfaction Coach Mentor 90

Startup Professionals Musings

AUGUST 30, 2017

In building successful businesses, I find that creating a new and innovative product or service is usually the easy part. Works with other team members on mutual aspirations (coach metaphor). Evolve from guru to guide, and coaching others to find answers for themselves. Marty Zwilling.

Coach 64

Coach Framework Entrepreneur Tool 64

Berkonomics

JUNE 8, 2017

Certainly, bootstrapping is a preferred method of funding growth if it does not hold back the speed of growth or hobble the quality of product or service to the extent that better-funded competitors can overtake the business. There is a lot to say about retaining control. It’s an option, even though an expensive one.

Venture Capital 266

Venture Capital Class Invest Equity 266

Startup Professionals Musings

JULY 13, 2015

The last thing they can afford is to waste any of these, but in my mentoring and coaching activities, I see it happening all too often. Waste in a startup is any activity that spends resources, but creates no value or competitive advantage in the eyes of customers. Defective products and services.

Resource 105

Resource Startup Entrepreneur Training 105

Startup Professionals Musings

AUGUST 23, 2013

In building successful businesses, I find that creating a new and innovative product or service is usually the easy part. Works with other team members on mutual aspirations (coach metaphor). Evolve from guru to guide, and coaching others to find answers for themselves. Marty Zwilling.

Entrepreneur 101

Entrepreneur Coach Framework Tool 101

Startup Professionals Musings

MAY 30, 2014

The last thing they can afford is to waste any of these, but in my mentoring and coaching activities, I see it happening all too often. Waste in a startup is any activity that absorbs resources, but creates no value or competitive advantage in the eyes of customers. Defective products and services.

Entrepreneur 115

Entrepreneur Resource Training Product 115

Startup Professionals Musings

AUGUST 4, 2019

I like the guidance from marketing coach David Newman’s classic book “ Do It! Parroting a generic message that you have great service, great value, and a great selection says you have nothing unique. Marketing ,” which provides some pragmatic marketing tips for small businesses as follows: Don’t tell customers how great you are.

Marketing 97

Marketing Entrepreneur Startup Technical Review 97

Startup Professionals Musings

DECEMBER 25, 2013

A good entrepreneur feels the incentive to offer a new service/product that no one else has offered before. Beat the competition. Competition drives innovation, and innovation drives competition. Competition drives innovation, and innovation drives competition. The cycle never stops.

Entrepreneur 101

Entrepreneur Startup Satisfaction Study 101

Startup Professionals Musings

JULY 4, 2016

A good entrepreneur feels the incentive to offer a new service/product that no one else has offered before. A good entrepreneur feels the incentive to offer a new service/product that no one else has offered before. Beat the competition and discover yourself. Competition drives innovation, and innovation drives competition.

Entrepreneur 55

Entrepreneur Startup Satisfaction Competition 55

Startup Professionals Musings

JANUARY 8, 2018

The last thing they can afford is to waste any of these, but in my mentoring and coaching activities, I see it happening all too often. Waste in a startup is any activity that spends resources, but creates no value or competitive advantage in the eyes of customers. Defective products and services.

Resource 52

Resource Training Entrepreneur Activity 52

Startup Professionals Musings

DECEMBER 25, 2012

A good entrepreneur feels the incentive to offer a new service/product that no one else has offered before. Beat the competition. Competition drives innovation, and innovation drives competition. Competition drives innovation, and innovation drives competition. The cycle never stops.

Entrepreneur 93

Entrepreneur Startup Satisfaction Study 93

Startup Professionals Musings

DECEMBER 8, 2018

Any startup coach or business advisor will tell you that, on your way to being a great chef, you don't start your journey by inventing the ultimate entre. You need a good cook, good marketing, and first-class service. You know the basic ingredients, and you can visualize the results you want. For now, get cooking! Marty Zwilling.

Startup 81

Startup Coach Metrics Marketing 81

Startup Professionals Musings

JULY 4, 2011

A good entrepreneur feels the incentive to offer a new service/product that no one else has offered before. A good entrepreneur feels the incentive to offer a new service/product that no one else has offered before. Beat the competition and discover yourself. Competition drives innovation, and innovation drives competition.

Entrepreneur 95

Entrepreneur Startup Satisfaction Competition 95

Startup Professionals Musings

MAY 14, 2014

A good entrepreneur feels the incentive to offer a new service/product that no one else has offered before. Beat the competition. Competition drives innovation, and innovation drives competition. Competition drives innovation, and innovation drives competition. The cycle never stops.

Startup 92

Startup Tips Satisfaction Entrepreneur 92

Startup Professionals Musings

NOVEMBER 4, 2016

Any startup coach or business advisor will tell you that, on your way to being a great chef, you don't start your journey by inventing the ultimate entre. You need a good cook, good marketing, and first-class service. You know the basic ingredients, and you can visualize the results you want. For now, get cooking! Marty Zwilling.

Entrepreneur 93

Entrepreneur Startup Coach Metrics 93

Startup Professionals Musings

FEBRUARY 24, 2017

Most of the guidance you see for entrepreneurs is aimed at those who are selling a product (Apple, Tesla, Xiaomi), or selling a service (Uber, Airbnb, Snapchat). The challenges for making money and survival in these professional services worlds are different, maybe even tougher. Proactively build relationships with target clients.

Social Media 56

Social Media Pricing Technical Review Demand 56

Both Sides of the Table

JANUARY 3, 2016

While firms define platforms differently, let’s just say they are the services that a VC offers outside of investment capital and partner time on boards or providing intros. Examples of VC platform services include: recruiting, marketing, design support, inside sales reps, consulting, accounting services and so forth.

Venture Capital 150

Venture Capital Platform Startup Resource 150