Coach Customer Mentor Writing 
Startup Professionals Musings
FEBRUARY 3, 2021
As a long-time mentor to new entrepreneurs and business owners, I have noticed that many no longer associate more fulfillment and satisfaction with more money, power, and success. In fact, customers today also seem more attracted to companies with a higher purpose than profit. Mentor others to share what you have learned.
Both Sides of the Table
DECEMBER 11, 2022
In those years I learned to properly build product, price products, sell products and serve customers. Starting in 2009 I began writing checks consistently, year-in and year-out. I admit that my writing style back then was a bit more carefree, provocative and opinionated.
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Startup Professionals Musings
MARCH 2, 2020
In addition, creating a business requires leading and interacting with other people, including partners, investors, and customers. Aspiring entrepreneurs are often impatient in rolling out the business, assuming the hard work was finalizing the idea, and that if you build it, customers will come.
Startup Professionals Musings
FEBRUARY 26, 2021
With some coaching and mentoring from other leaders, I was able to do it myself, so I know you can do it too, by committing to the following strategies: Train yourself to always look for positives, not negatives. Write down your top 5 core values and review them often. We all need a buffer to handle those special cases.
Both Sides of the Table
MARCH 23, 2015
So part of playing an effective coach is helping the team to see the answer for themselves. Fred has of course been a public mentor to us all with his market-defining terminology that he popularized including “freemium” and “mobile first.” I remember writing about online video nearly 5 years ago.
Both Sides of the Table
APRIL 10, 2014
If you’re an early investor like I am that often means writing the first $2-3 million check into a business that previously had either survived on fumes or on a $500,000 angel round. You’re the coach, mentor, cheerleader. One of the interesting things about being a VC is that you often see companies in transition.
Startup Professionals Musings
JANUARY 6, 2016
For leaders, this is often evident in the willingness to be coached, by outside experts or by your own team. Howard Schultz, who grew Starbucks to 13,000 stores by 2008, decided to step back in as CEO when the economy was killing his stores, and refocus everyone on the customer. Great leaders are mentors to everyone on their team.
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