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7 Leadership Strategies That Assure Real Team Results

Startup Professionals Musings

I saw the key ones outlined well in the classic book, “ Creating High Performers ,” by William Dann, a leading coach to experienced CEOs. In my own role as advisor and mentor to many entrepreneurs and startups, I was struck by how relevant and critical these same initiatives are to even the earliest stage businesses.

Coach 93
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7 Practices To Enhance Accountability In Your Startup

Startup Professionals Musings

Always use multiple methods, including verbal and written, for defining an assignment, including accountability, with checkpoints and follow-up from you along the way. Make sure that metrics and goals are set up front, and not modified as the project progresses. Provide assessments based wholly on facts.

Startup 132
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7 Ways Entrepreneurs Can Supercharge Team Engagement

Startup Professionals Musings

I saw the key ones outlined well in the classic book, “ Creating High Performers ,” by William Dann, a leading coach to experienced CEOs. In my own role as advisor and mentor to many entrepreneurs and startups, I was struck by how relevant and critical these same initiatives are to even the earliest stage businesses.

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7 Keys To Focusing Only On Challenges You Can Control

Startup Professionals Musings

In this context, I was impressed with the insights provided in a new book, “ Stay Sane In An Insane World ,” by peak performance coach Greg Harden. In business, these cover the gamut from vision, creativity, innovation, to sales, financial management, and negotiation. We all have strengths and weaknesses. Always dig a level deeper.

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4 Entrepreneur Categories Hunt For Market Innovations

Startup Professionals Musings

The classic book, “ Hunting in a Farmer's World: Celebrating the Mind of an Entrepreneur ,” by serial entrepreneur and business coach John F. Within each of these types, I can easily highlight strengths and weaknesses that we both see every day in startups: Technicians. These are the ultimate hunters.

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7 Keys To Sustainably Enriching Your Customers’ Lives

Startup Professionals Musings

Your goal must be to make every aspect of a customer interaction a joy to both you and them, starting from the shopping experience, to the sales close, to delivery and service. At every Ritz-Carlton , for example, employees are authorized to spend up to $2,000 per guest to solve any guest issue and make the stay positively memorable.

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6 Keys To Competitive Advantage By Memorable Service

Startup Professionals Musings

With pervasive access to social media, customers no longer differentiate poor product repair and replacement from a poor shopping experience or customer usage satisfaction. Your challenge is to excel in all elements of a customer interaction, from pre-sales to long-term advocacy and image. Inflexible processes.