Remove Competition Remove Email Remove Satisfaction Remove Social Network
article thumbnail

7 Forgotten Keys To Productive Customer Relationships

Startup Professionals Musings

If you are looking for a way to get a competitive edge, now is the time to start building a relationship with your customers, which includes active listening. Email surveys and voice response units are not effective listening. Make social network contacts into two-way conversations.

Customer 104
article thumbnail

7 Keys To Active Listening For Real Customer Feedback

Startup Professionals Musings

If you are looking for a way to get a competitive edge, now is the time to start building a relationship with your customers, which includes active listening. Email surveys and voice response units are not effective listening. Make social network contacts into two-way conversations.

Customer 128
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

7 Ways Smart Startups Tune In To Customer Feedback

Startup Professionals Musings

If you are looking for a way to get a competitive edge, now is the time to start building a relationship with your customers, which includes active listening. Email surveys and voice response units are not effective listening. Make social network contacts into two-way conversations.

Customer 104
article thumbnail

How Great Entrepreneurs Really Listen To Customers

Startup Professionals Musings

If you are looking for a way to get a competitive edge, now is the time to start building a relationship with your customers, which includes active listening. Email surveys and voice response units are not effective listening. Make social network contacts into two-way conversations.

Customer 106
article thumbnail

7 Guidelines To Assure Two-Way Customer Communication

Startup Professionals Musings

If you are looking for a way to get a competitive edge, now is the time to start building a relationship with your customers, which includes active listening. Email surveys and voice response units are not effective listening. Make social network contacts into two-way conversations.

article thumbnail

Top 57 Online Startups Meets Technology Meets Product Posts for November 2010

SoCal CTO

aka: An Open Letter to the Next Big Social Network) - 500 Hats , November 1, 2010 I've held off writing this post for a long time, because I couldn't quite get my head around all the issues. We had several emails back and forth where he provided basic details on the concept. How to Take Down Facebook -- Hint: It Ain't Twitter.