Berkonomics
JUNE 16, 2022
We can invent lots of metrics to measure progress for a leader, including revenue, profit, employee satisfaction, cost containment, percentage of available market, and more. Email readers, continue here…] More importantly, what if you as a leader haven’t a stated goal for your enterprise?
Startup Professionals Musings
APRIL 4, 2021
Among other things, she identified ten general productivity principles to give you a competitive edge, which I have adapted here for entrepreneurs: Control yourself well, but don’t try to control others. Success in execution is all about productivity – more time, more money, more customers, and more satisfaction. Marty Zwilling.
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Startup Professionals Musings
AUGUST 31, 2022
With the multiple technologies of team videos, smartphones, email, and the pervasive Internet facilitating total communication, there is no need for the delay and information loss of multiple hierarchy levels in business. Discourage internal team competition and silos. You will find improved morale and satisfaction all around as well.
Startup Professionals Musings
JUNE 23, 2021
For example, I commonly see metrics to keep track of revenue per employee, overtime, and absenteeism, but I don’t often see measures of overall customer satisfaction with individual employees. Pleasant surprises don’t have to be big – like how fast you return a phone call or email. Sponsor experiments to create memorable elements.
Berkonomics
MARCH 31, 2016
We can invent lots of metrics to measure progress for a leader, including revenue, profit, employee satisfaction, cost containment, percentage of available market, and more. Email readers, continue here…] I prefer a financial goal, such as “achieve $20 million in revenue within five years.”
Startup Professionals Musings
JANUARY 1, 2021
For example, in a conflict over the right branding logo , it may help to understand who and how the ultimate decision will be made, including key elements driving the decision, such as targeted customers and competition. Discussing tough issues in person is always better than sending text messages or emails.
Tech Zulu Event
MARCH 7, 2013
But a lack of competition has also lead to a lack of innovation, resulting in low customer satisfaction and frequent complaints of difficult-to-use products. Jackson added, “Their pricing and technology are hold-overs from the 1990s—it goes to show how they have been shielded from competition for too long.
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