Remove Competition Remove Email Remove Marketing Remove Satisfaction
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How good a leader are you?

Berkonomics

We can invent lots of metrics to measure progress for a leader, including revenue, profit, employee satisfaction, cost containment, percentage of available market, and more. Email readers, continue here…] More importantly, what if you as a leader haven’t a stated goal for your enterprise?

Resource 156
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10 Ways To Prepare Your Team For Business Leadership

Startup Professionals Musings

With the multiple technologies of team videos, smartphones, email, and the pervasive Internet facilitating total communication, there is no need for the delay and information loss of multiple hierarchy levels in business. Discourage internal team competition and silos. You will find improved morale and satisfaction all around as well.

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How do you measure your effectiveness as a leader?

Berkonomics

We can invent lots of metrics to measure progress for a leader, including revenue, profit, employee satisfaction, cost containment, percentage of available market, and more. Email readers, continue here…] I prefer a financial goal, such as “achieve $20 million in revenue within five years.”

Resource 120
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8 Ways To Ensure Customer Interactions Are Memorable

Startup Professionals Musings

As a consumer, I rarely pay attention to your marketing pitch, but I certainly always remember a exceptionally positive total experience with your team, based on a memorable set of interactions from first contact to discussions with friends. Pleasant surprises don’t have to be big – like how fast you return a phone call or email.

Customer 147
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7 Forgotten Keys To Productive Customer Relationships

Startup Professionals Musings

If you are looking for a way to get a competitive edge, now is the time to start building a relationship with your customers, which includes active listening. Email surveys and voice response units are not effective listening. Push” marketing messages are perceived as clutter, and are often simply ignored.

Customer 104
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7 Keys To Active Listening For Real Customer Feedback

Startup Professionals Musings

If you are looking for a way to get a competitive edge, now is the time to start building a relationship with your customers, which includes active listening. Email surveys and voice response units are not effective listening. Push” marketing messages are perceived as clutter, and are often simply ignored.

Customer 128
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Business Success Is All About Doing More In Less Time

Startup Professionals Musings

After reviewing her day-by-day recommendations to improve productivity in a single week, I have extrapolated her guidance to ten productivity tips specifically for entrepreneurs to regain that competitive edge: Focus on managing yourself rather than managing others. Savor the satisfaction of success, and watch the stress melt away.

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