Berkonomics

AUGUST 24, 2017

Email readers, continue here…] But “There’s the rub” (the snag) wrote Shakespeare in Hamlet. It took two long years for the company to fully recover its lost reputation after the actual problem was fixed to the satisfaction of all. There was no wait, and the quality of response was rated as “excellent” by callers later surveyed.

Training 243

Training Resource Press Satisfaction 243

Startup Professionals Musings

DECEMBER 18, 2020

This distrust for the scripted message has led to a new demand for unfiltered marketing, and the emergence of business credibility heroes, like Elon Musk, with his bold statements about space travel, and sometime villains, such as Mark Zuckerberg defending Facebook privacy practices. Real-time in-process updates vs after-the-fact stories.

Customer 173

Customer Custom Social Media Technical Review 173

Startup Professionals Musings

DECEMBER 3, 2022

It’s been happening for some time, but business changes, accelerated by the recent pandemic, have highlighted the need for all of us to review our positions, image, and satisfaction at work. Launch a personal marketing plan for visibility. Remember that the person who knows how best to market yourself is you.

Social Media 125

Social Media Summary Startup Mentor 125

Startup Professionals Musings

DECEMBER 3, 2021

Be consistent is their application, and provide contact information for both phone and email access. Follow-up for customer satisfaction. These are all minimal-cost survival marketing efforts. Publish the terms of your support, return, and replacement policies. Professional user-friendly site design.

Web 117

Web Search Engine Optimization eBook Advertising 117

Startup Professionals Musings

MARCH 19, 2022

With the power of the Internet, and the impact of the recent pandemic , the world of business services, such as accounting and marketing, have gone more and more remote. Generalized email blasts and social media ads may be great for finding interest in your services, but these are not enough to close and maintain new clients.

Services 121

Services Technical Review Social Media Case Study 121

Berkonomics

NOVEMBER 24, 2016

A competitor could find easy pickings here, with direct marketing to habit shoppers with coupons, special prices, and exciting promotions. Email readers, continue here…] Then, you can buy your customers , usually an expensive and very tenuous proposition. That’s habit–shopping. And the reward will surprise you. High margins.

Customer 120

Customer Custom Satisfaction Pricing 120

Berkonomics

MARCH 31, 2016

We can invent lots of metrics to measure progress for a leader, including revenue, profit, employee satisfaction, cost containment, percentage of available market, and more. Email readers, continue here…] I prefer a financial goal, such as “achieve $20 million in revenue within five years.”

Resource 120

Resource Satisfaction Metrics Course 120

Startup Professionals Musings

FEBRUARY 8, 2023

I recommend using digital channels, including email and social media, personalized, if possible, with promotions. Respond to new market shifts and opportunities. After all, running a business is all about maximizing your satisfaction, as well as your financial returns. Replace marginal performers with new top talent.

Outsource 95

Outsource Customer Custom Sample 95

Startup Professionals Musings

AUGUST 31, 2022

With the multiple technologies of team videos, smartphones, email, and the pervasive Internet facilitating total communication, there is no need for the delay and information loss of multiple hierarchy levels in business. In this age of world-wide markets, you need all the help you can get to attract loyal customers.

Organization 105

Organization Mentor Startup Training 105

Startup Professionals Musings

JUNE 23, 2021

As a consumer, I rarely pay attention to your marketing pitch, but I certainly always remember a exceptionally positive total experience with your team, based on a memorable set of interactions from first contact to discussions with friends. Pleasant surprises don’t have to be big – like how fast you return a phone call or email.

Customer 147

Customer Custom Technical Review Metrics 147

Startup Professionals Musings

APRIL 16, 2022

In my experience, a healthy team is a prerequisite for a thriving business, innovation to meet market needs, and high customer loyalty. It is your responsibility to facilitate regular communication between team members and all constituents via all channels, including social media, email, and video. Occupational satisfaction.

Technical Review 141

Technical Review Mentor Social Media Customer 141

socalTECH

OCTOBER 7, 2010

Los Angeles-based mobileStorm , the email and mobile marketing provider headed by Jared Reitzin, has scored another taker for Reitzin's standing offer to pay employees to get a tattoo of the firm's logo.

Culver City 154

Culver City Los Angeles Satisfaction Ideas 154

InfoChachkie

MARCH 23, 2015

A company''s Net Promoter Score (NPS) is a beloved metric slavishly tracked and reported by product marketing and customer support executives of both established and nascent enterprises. The higher a company’s NPS, allegedly the higher its customer satisfaction. Ask them for the colleague''s contact information.

.Net 100

.Net Startup Satisfaction Technical Review 100

Both Sides of the Table

MARCH 6, 2016

Some people draw satisfaction by pointing at you and saying, “See! And honestly I love technology products and if you don’t try the newest stuff you’ll wake up an old person emailing from your Hotmail account with links to MapQuest over your dial-up AOL plan. People can’t resist being negative. Look how stupid that guy is!”

Snapchat 150

Snapchat Product Startup AMA 150

InfoChachkie

NOVEMBER 18, 2010

Net Promoter Scores (NPS) are the darling of many Big Dumb Company (BDC) product marketing and customer support executives. Created by consultants to generate additional fees, such scores attempt to rate a company’s overall customer satisfaction. The higher your company’s NPS, allegedly the higher your customer satisfaction.

.Net 168

.Net Satisfaction Customer Custom 168

Berkonomics

DECEMBER 9, 2009

You can express it in terms of money, market share, influence or other measure that reflects success. That is measurable and from this you’ll be able to look backward to develop a set of steps (strategies) to achieve that goal. [Email readers, continue here.]

Satisfaction 168

Satisfaction Resource Email Examples 168

Startup Professionals Musings

FEBRUARY 20, 2019

Be consistent is their application, and provide contact information for both phone and email access. Follow-up for customer satisfaction. These are all minimal-cost survival marketing efforts. Publish the terms of your support, return, and replacement policies. Professional user-friendly site design.

Search Engine Optimization 88

Search Engine Optimization eBook Advertising SEO 88

Eric Greenspan

FEBRUARY 2, 2010

Even better, we resolved all of them to full satisfaction and refunded all monies requested. I’ve remained a skeptic about the BBB and as a result of an email I received a couple of weeks ago from them, I have raised the skepticism threat level. He even starts the email by saying “…from the Better Business Bureau.&#

Santa Barbara 265

Santa Barbara Technical Advisors Email Technical Review 265

Startup Professionals Musings

JUNE 17, 2016

The proper time to put a formal program in place to improve your customer experience, with measurements of both cost and value, is before your first product or service hits the market. If a customer feels like they are doing all the work, satisfaction will never be forthcoming. Connect, do not just answer questions.

Customer 56

Customer Custom Startup Satisfaction 56

Berkonomics

APRIL 13, 2010

Email readers continue here.] It took several months to hire and train enough new support reps to keep up with the rapid growth of our company. It took two long years for the company to fully recover its lost reputation after the actual problem was fixed to the satisfaction of all.

Training 159

Training Resource Press Satisfaction 159

InfoChachkie

NOVEMBER 18, 2010

Net Promoter Scores (NPS) are the darling of many Big Dumb Company (BDC) product marketing and customer support executives. Created by consultants to generate additional fees, such scores attempt to rate a company’s overall customer satisfaction. The higher your company’s NPS, allegedly the higher your customer satisfaction.

.Net 182

.Net Satisfaction Entrepreneur Customer 182

Startup Professionals Musings

AUGUST 20, 2013

Be consistent is their application, and provide contact information for both phone and email access. Follow-up for customer satisfaction. These are all minimal-cost survival marketing efforts. Publish the terms of your support, return, and replacement policies. Professional user-friendly site design.

Search Engine Optimization 105

Search Engine Optimization Startup Advertising SEO 105

Startup Professionals Musings

FEBRUARY 18, 2017

Be consistent is their application, and provide contact information for both phone and email access. Follow-up for customer satisfaction. These are all minimal-cost survival marketing efforts. Publish the terms of your support, return, and replacement policies. Professional user-friendly site design.

Search Engine Optimization 54

Search Engine Optimization eBook Advertising SEO 54

Startup Professionals Musings

JULY 22, 2012

Be consistent is their application, and provide contact information for both phone and email access. Follow-up for customer satisfaction. These are all minimal-cost survival marketing efforts. Publish the terms of your support, return, and replacement policies. Professional user-friendly site design.

Search Engine Optimization 96

Search Engine Optimization Entrepreneur Sites Advertising 96

Steve Reich

JUNE 11, 2012

They have 1 million registered users, and have not spent a dime on marketing. The Founders at Swing by Swing keep up a running email dialogue with their users and circulate the key conversations to their whole team. They recently released their video product as a beta, and sent one email to their user base. Marketing expense?

Customer 97

Customer Custom Software Review SaaS 97

Startup Professionals Musings

JULY 23, 2012

For example, if your startup is building a high-tech software product, a dream team of advisors would be a former CEO or high-level exec in another software company, a former software marketing executive, and a former financial executive.

Startup 95

Startup Technical Review Software Review High Tech 95

Startup Professionals Musings

DECEMBER 5, 2010

Be consistent is their application, and provide contact information for both phone and email access. Follow-up for customer satisfaction. These are all minimal-cost survival marketing efforts. Publish the terms of your support, return, and replacement policies. Professional user-friendly site design.

Tips 92

Tips Search Engine Optimization Startup Advertising 92

Startup Professionals Musings

MAY 5, 2011

For example, if your startup is building a high-tech software product, a dream team of advisors would be a former CEO or high-level exec in another software company, a former software marketing executive, and a former financial executive.

Startup 95

Startup Technical Review Software Review High Tech 95

Berkonomics

AUGUST 18, 2022

Customer perspective: Ratings of customer satisfaction, statistics of customer retention, market share and even brand strength. Learning / growth perspective: Measures of employee satisfaction, employee turnover, employee education and skill advancement. Email readers, continue here…]. The result of this effort?

Satisfaction 156

Satisfaction Statistics Course .Net 156

Both Sides of the Table

NOVEMBER 1, 2009

Letting our customers and the market know that we were a real organization with real people rather than a pre-packaged, pre-processed marketing machine. Customers, press and the market responded positively. ‘ Here are some steps in the Inside Out organization. But he didn’t grow up with technology.

Organization 280

Organization Customer Custom Tips 280

Startup Professionals Musings

APRIL 28, 2010

For example, if your startup is building a high-tech software product, a dream team of advisors would be a former CEO or high-level exec in another software company, a former software marketing executive, and a former financial executive.

Invest 50

Invest Technical Review Software Review High Tech 50

TechCrunch LA

JULY 15, 2021

housing market persists. Abodu has been active in the market, selling and building its ADUs since the fall of 2019. Next, Abodu is eyeing the San Diego market. “And with the expedited permitting that Abodu has been granted in over two dozen cities, it has faster time-to-installation than other ADU market participants.

Los Angeles 322

Los Angeles Customer Custom Startup 322

Berkonomics

JULY 21, 2016

Customer perspective: Ratings of customer satisfaction, statistics of customer retention, market share and even brand strength. Learning / growth perspective: Measures of employee satisfaction, employee turnover, employee education and skill advancement.

Satisfaction 120

Satisfaction Statistics Course .Net 120

Technology Council

SEPTEMBER 4, 2008

Check out the latest edition of the SCribe Newsletter. Catch up on the latest news, see our upcoming event schedule, or visit the Websites of the sponsors that make this all possible. VentureNet tickets will sell out soon - so don’t wait to secure your seats!

VentureNet 100

VentureNet Newsletter News Satisfaction 100

Startup Professionals Musings

NOVEMBER 14, 2016

These are the endless stream of email, phone calls, and daily crises which prevent really important accomplishments, like closing customers. Start each day with the highest priority task you need done that day, and leave the emails and phone calls till the end of the day, if you have time. Fight procrastination and fear of failure.

Tips 100

Tips Activity Startup Product 100

Startup Professionals Musings

OCTOBER 24, 2022

Email surveys and voice response units are not effective listening. This requirement for effective listening is why customer satisfaction online and phone surveys may identify big problems, but don’t really address customer needs for future of your business. Eliminate pride and ego from the equation.

Customer 104

Customer Custom Product Social Network 104

Startup Professionals Musings

JANUARY 29, 2020

Email surveys and voice response units are not effective listening. This requirement for effective listening is why customer satisfaction online and phone surveys may identify big problems, but don’t really address customer needs for future of your business. Eliminate pride and ego from the equation.

Customer 128

Customer Custom Activity Social Network 128