Competition Metrics Sales Satisfaction 
Startup Professionals Musings
OCTOBER 31, 2022
Trying to do everything is a sure way to maximize stress, lower job satisfaction, and minimize productivity. In my experience, competition is the biggest challenge here. This work requires market feedback, managing trials, and working with the sales team as well as developers. Galvanizing: rally a team and customers for action.
Startup Professionals Musings
MARCH 10, 2023
Entrepreneurs need to document a process of responding to a market need, sizing opportunity, assigning a specific business model, and planning for marketing, sales, and customer satisfaction. For progress and success assessment, each of these needs some metrics defined, a training plan, and responsibility assignments within your team.
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Startup Professionals Musings
JUNE 23, 2021
For example, I commonly see metrics to keep track of revenue per employee, overtime, and absenteeism, but I don’t often see measures of overall customer satisfaction with individual employees. Incentives should be a combination of metrics and recognition to highlight results. Incent and reward employees who delight customers.
Startup Professionals Musings
JANUARY 6, 2021
Your focus for momentum could be sales, profitability, or number of customers, but trying to keep all possible parameters growing is simply not practical. It’s important to define your growth strategy, document it, communicate it to your team, and align metrics and employee rewards to target goals.
Startup Professionals Musings
JUNE 7, 2020
Entrepreneurs need to document a process of responding to a market need, sizing opportunity, assigning a specific business model, and planning for marketing, sales, and customer satisfaction. For progress and success assessment, each of these needs some metrics defined, a training plan, and responsibility assignments within your team.
Startup Professionals Musings
DECEMBER 22, 2021
Your goal must be to make every aspect of a customer interaction a joy to both you and them, starting from the shopping experience, to the sales close, to delivery and service. Use metrics to assess needs and growth economics. Above all, don’t forget that delighted customers are the key to your business in the long term.
Startup Professionals Musings
AUGUST 27, 2023
Measure progress through metrics on sales, revenue, and penetration. Seek customer feedback on ways to improve value and satisfaction. These start with your brand image, search visibility and process, and extend to the actual sales transaction. Seek to dominate your market over competitors.
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