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The Lean Startup approach dictates that successful customerdevelopment is an iterative process. By conceptualizing, selling, gathering feedback and then developing a product, startups achieve success more quickly and economically. Eric (Ries) was a student in one of the very earliest customerdevelopment classes at Berkley.
To say he has had an impact on the web would be an understatement. Bill had previously created a packaged software company called Knowledge Adventure the produced children’s educational software. So when he saw the browser it instantly dawned on him that this would be the greatest customerdevelopment tool ever.
He blogs to 10,000 web entrepreneurs at Software by Rob and co-hosts the podcast Startups for the Rest of Us. What Apple proved, and what I suspect is the issue with web content, is that monetization was a product problem. This got me to thinking: What would the ideal founding team at a web startup look like? Short-sighted, no?
Computer scientists call the study of graphs “ network theory ,&# but on the web the word “network&# is used to refer to the websites themselves). Customer Care Today. The Phantom Sales Forecast – Failing at Customer Validation - Steve Blank , July 22, 2010 Startup CEO’s can’t delegate sales and expect it to happen.
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