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The Lean Startup approach dictates that successful customerdevelopment is an iterative process. By conceptualizing, selling, gathering feedback and then developing a product, startups achieve success more quickly and economically. Eric (Ries) was a student in one of the very earliest customerdevelopment classes at Berkley.
There’s one attribute (coming soon) that I need to have in order to write a check but I don’t believe is vital for success. Are you launching a mobile application? The exact same team had worked on 2 previous customer service startups (and 1 non-CS product). It will be controversial – I know.
And in the case of defining mobile/web/software, there is even more variability in terms of form and format. You likely are writing your first one of these. CustomerDevelopment Notes I'm assuming founders are having customerdevelopment conversations. Seeing the evolution of thinking is not a bad thing.
aka: An Open Letter to the Next Big Social Network) - 500 Hats , November 1, 2010 I've held off writing this post for a long time, because I couldn't quite get my head around all the issues. But I didn’t write it for you; I wrote it for myself. m writing about how I became our technical co-founder. This post is an accusation.
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