Custom Customer High Tech Outsource 
Startup Professionals Musings
JUNE 6, 2012
Customer service has always been reactionary, meaning someone to wake up and answer website email requests. That’s just not sufficient to hold today’s fickle, less loyal, and ready to jump customer. Self-service technologies, social media, and smart phones have created a new set of expectations for high-tech consumers today.
Startup Professionals Musings
AUGUST 16, 2014
Should they go after high-tech nerds for partners, or professional technologists? Outsourcing to expert freelancers or business partners is often a better solution for startups than managing everyone into the inside team. entrepreneurs high-tech startups street-smart' Are you there?
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Startup Professionals Musings
MAY 15, 2013
Customer service has always been reactionary, meaning someone has to wake up and answer website email requests. That’s just not savvy enough to hold today’s fickle, less loyal, and ready to jump customer. This exemplary customer service is just savvy marketing. Respect your customer’s view of usability.
Startup Professionals Musings
MAY 5, 2023
Should they go after high-tech nerds for partners, or professional technologists? Outsourcing to expert freelancers or business partners is often a better solution for startups than managing everyone into the inside team. The right answer for a good business partner today is neither of the above.
Startup Professionals Musings
OCTOBER 1, 2023
Of course, they can outsource part of the work or hire employees, but that approach means more time and money to manage the work, which they don’t have. Finding a high-tech co-founder in the middle of Kansas may be a long search. There’s a reason that Silicon Valley and Boston are hubs for high-tech startups.
Startup Professionals Musings
AUGUST 10, 2020
Should they go after high-tech nerds for partners, or professional technologists? Outsourcing to expert freelancers or business partners is often a better solution for startups than managing everyone into the inside team. The right answer for a good business partner today is neither of the above.
Startup Professionals Musings
JANUARY 17, 2021
Of course, they can outsource part of the work or hire employees, but that approach means more time and money to manage the work, which they don’t have. Finding a high-tech co-founder in the middle of Kansas may be a long search. There’s a reason that Silicon Valley and Boston are hubs for high-tech startups.
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