socalTECH

MAY 28, 2015

Almost everyone of a technical bent in the technology industry is familiar with that old routine: your parents, your friends, and your neighbors inevitably calls you for free technical support. However, almost no one really wants to be that technical support person. Why in home technical support?

Demand

InfoChachkie

MARCH 9, 2015

In the spirit of the “land grab” mentality of the day, we encouraged usage of our screen sharing technology with no thought applied to how we would convert such users into paying customers. Anyone, including well-healed, large companies, could offer state-of-the-art technical support for free.

Technical Support

socalTECH

JUNE 25, 2009

Once you get to 300-500 customers, it blows up, because it was never intended to scale. Our future is looking very bright--in the last two months, we've signed up more customers than we ever had before. We're much more interested in providing technology to people already with a customer base, than generating our own customer base.

IP

Tech Zulu Event

DECEMBER 9, 2015

If you’re planning to launch the latest version of a device, for example, make sure you’ve adequately allocated resources to keep up with the demand. The goal here is to show your customer your brand’s value, while offering an extra incentive for them to purchase over the holidays. 2 Develop holiday sales. 3 Take advantage of email.

Social Media