Customer Metrics Netflix Technology 
Both Sides of the Table
OCTOBER 10, 2011
Netflix as a service has always prided itself on movie recommendations that are tailored specifically to you plus user ratings on the quality of films. Some customer segments value the DVD business and these may be more price sensitive. Some customer segments value the convenience of instantly available films. ”). .”).
Startup Professionals Musings
MARCH 18, 2022
Instead of sizing up new opportunities and actively courting every new customer, you start worrying about cutting costs, repeatable processes , and overtaking known competitors. As a consultant, I hate to see you lose that startup focus on innovation, change, and customers. As the pace of change is growing, it can happen very quickly.
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Startup Professionals Musings
JULY 26, 2023
Thus they are blindsided and try to react quickly when a new competitor starts stealing customers. For example, we all remember when Blockbuster realized too late that Netflix was stealing customers by offering videos online rather than via DVDs, but even then they were unable to adapt their processes and their thinking.
Startup Professionals Musings
NOVEMBER 29, 2021
Some startups have a new technology, but stick to a tried-and-true business model. Netflix, which is known for its creative culture, tells employees to “Say what you think, even if it is controversial. A successful business is still all about execution, so you still need clear milestones, checkpoints, and metrics to keep you on track.
Startup Professionals Musings
JUNE 27, 2021
Many aspiring entrepreneurs, especially engineers, are focused on their invention or technology, and never consider the challenges of entering the business realm until too late. Customers always have alternatives, most notably continuing to do what they do today without you. What will happen if we build it and no one comes?
Startup Professionals Musings
FEBRUARY 17, 2019
Some startups have a new technology, but stick to a tried-and-true business model. Netflix, which is known for its creative culture, tells employees to “Say what you think, even if it is controversial. A successful business is still all about execution, so you still need clear milestones, checkpoints, and metrics to keep you on track.
Startup Professionals Musings
MAY 23, 2015
Many aspiring entrepreneurs, especially engineers, are focused on their invention or technology, and never consider the challenges of entering the business realm until too late. Customers always have alternatives, most notably continuing to do what they do today without you. What will happen if we build it and no one comes?
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