Startup Professionals Musings

OCTOBER 29, 2021

Even before the recent pandemic, when more people began working remotely , I noticed the dynamics changing in many workplaces, both between employee interaction with peers, and interactions with customers. Customers will be impacted and less likely to have a memorable experience. Measure results in terms of customer satisfaction.

Satisfaction 108

Satisfaction Outsource Study Platform 108

Startup Professionals Musings

SEPTEMBER 2, 2018

If your forte is a service, like consulting or web site design, it’s harder to find guidance on what will get you funded, and how you can scale your business. With services, scaling the business often implies cloning yourself, since you are the intellectual property and the competitive advantage. Capture your “secret sauce.”

Services 72

Services Startup Training Writing 72

Startup Professionals Musings

MARCH 10, 2023

Entrepreneurs need to document a process of responding to a market need, sizing opportunity, assigning a specific business model, and planning for marketing, sales, and customer satisfaction. Typically some production and delivery is outsourced, requiring formal contracts and documentation. Solution development and delivery.

Outsource Development 115

Outsource Development Startup Competition Ideas 115

Startup Professionals Musings

JUNE 27, 2014

If your forte is a service, like consulting or web site design, it’s harder to find guidance on what will get you funded, and how you can scale your business. With services, scaling the business often implies cloning yourself, since you are the intellectual property and the competitive advantage. Capture your “secret sauce.”

Services 105

Services Startup Training Writing 105

Startup Professionals Musings

JULY 13, 2022

You may feel good when that first burst of customers arrives, but don’t assume that “ word of mouth ” and those early adopters will grow your business to match your dreams of success. In these days of global competition via multiple channels, you need continuous marketing to find more customers. They won’t find you.

Technical Review 142

Technical Review Social Media Conference Customer 142

Startup Professionals Musings

JUNE 17, 2016

For too many small businesses, customer service is still seen as a “burden.” The report also indicates that customer problem experiences continue to increase, up four percent to 54 percent since the last study. These days, relationships and online reviews are key drivers for over 80 percent of new customers.

Customer 56

Customer Custom Startup Satisfaction 56

Startup Professionals Musings

AUGUST 17, 2016

If your forte is a service, like consulting or web site design, it’s harder to find guidance on what will get you funded, and how you can scale your business. With services, scaling the business often implies cloning yourself, since you are the intellectual property and the competitive advantage. Capture your “secret sauce.”

Services 61

Services Startup Training Writing 61

Startup Professionals Musings

NOVEMBER 14, 2021

Outsource services back to the customer. Pervasive access to the Internet and social media have allowed customers to take an active role in helping other customers, with customer support, requirements definition, and open source development. Your long-term survival and satisfaction depend on it.

Entrepreneur 158

Entrepreneur Startup Outsource Development Design 158

Startup Professionals Musings

AUGUST 8, 2014

If you have a software development background like mine, Im sure you often get questions about when to outsource, versus building the solution in-house. Outsourcing is defined as contracting the work to another company, usually located in a developing country, like India, China, or Eastern Europe. Factor in all the cost elements.

Outsource Development 95

Outsource Development Outsource Offshore Software Review 95

Startup Professionals Musings

JUNE 7, 2020

Entrepreneurs need to document a process of responding to a market need, sizing opportunity, assigning a specific business model, and planning for marketing, sales, and customer satisfaction. Typically some production and delivery is outsourced, requiring formal contracts and documentation. Solution development and delivery.

Entrepreneur 131

Entrepreneur Outsource Development Startup Competition 131

Startup Professionals Musings

SEPTEMBER 20, 2010

But recently I was asked about success factors for services startups, and I quickly realized that there is very little published to help the thousands of startups that fall in this category. The distinction between product companies and services companies is easy to see. Scaling services means cloning yourself.

Product 91

Product Services Satisfaction Patents 91

Startup Professionals Musings

NOVEMBER 5, 2021

You can’t outsource that one. If you see a customer service problem hurting the company, step up proactively with a proposal to fix it. You attitude and the clothes you wear assert your authority to subordinates, peers, the media, and customers. The satisfaction of creating jobs is a lot greater than keeping this one.

Startup 125

Startup Journal Outsource Tips 125

Startup Professionals Musings

JANUARY 16, 2015

Here are five key ones to celebrate: Enjoy the feedback from every satisfied customer. This is the confirmation that your product or service fills a real need in the marketplace. Even with the perfect product, your customers won’t even know you exist without marketing. Increasing customer focus and loyalty.

Satisfaction 101

Satisfaction Entrepreneur Customer Custom 101

Startup Professionals Musings

APRIL 2, 2016

Here are five key ones to celebrate: Enjoy the feedback from every satisfied customer. This is the confirmation that your product or service fills a real need in the marketplace. Even with the perfect product, your customers won’t even know you exist without marketing. Increasing customer focus and loyalty.

Satisfaction 61

Satisfaction Startup Customer Custom 61

Startup Professionals Musings

JANUARY 31, 2012

But recently I was asked about success factors for services startups, and I quickly realized that there is very little published to help the thousands of startups that fall in this category. The distinction between product companies and services companies is easy to see. Scaling services means cloning yourself.

Satisfaction 91

Satisfaction Patents Outsource Development Services 91

Startup Professionals Musings

FEBRUARY 3, 2019

Outsource services back to the customer. Pervasive access to the Internet and social media have allowed customers to take an active role in helping other customers, with customer support, requirements definition, and open source development. Your long-term survival and satisfaction depend on it.

Startup 105

Startup Outsource Development Entrepreneur Ideas 105

Startup Professionals Musings

JANUARY 18, 2019

You can’t outsource that one. If you see a customer service problem hurting the company, step up proactively with a proposal to fix it. You attitude and the clothes you wear assert your authority to subordinates, peers, the media, and customers. The satisfaction of creating jobs is a lot greater than keeping this one.

Tips 100

Tips Startup Journal Outsource 100

Startup Professionals Musings

MAY 24, 2015

Entrepreneurs need to document a process of responding to a market need, sizing opportunity, assigning a specific business model, and planning for marketing, sales, and customer satisfaction. Typically some production and delivery is outsourced, requiring formal contracts and documentation. Solution development and delivery.

Outsource Development 99

Outsource Development Startup Competition Ideas 99

Startup Professionals Musings

MAY 28, 2016

Entrepreneurs need to document a process of responding to a market need, sizing opportunity, assigning a specific business model, and planning for marketing, sales, and customer satisfaction. Typically some production and delivery is outsourced, requiring formal contracts and documentation. Solution development and delivery.

Ideas 62

Ideas Outsource Development Startup Competition 62

Startup Professionals Musings

SEPTEMBER 6, 2013

You can’t outsource that one. If you see a customer service problem hurting the company, step up proactively with a proposal to fix it. You attitude and the clothes you wear assert your authority to subordinates, peers, the media, and customers. The satisfaction of creating jobs is a lot greater than keeping this one.

Startup 103

Startup Entrepreneur Journal Outsource 103

Startup Professionals Musings

JANUARY 14, 2017

You can’t outsource that one. If you see a customer service problem hurting the company, step up proactively with a proposal to fix it. You attitude and the clothes you wear assert your authority to subordinates, peers, the media, and customers. The satisfaction of creating jobs is a lot greater than keeping this one.

Startup 58

Startup Journal Outsource Tips 58

Startup Professionals Musings

MARCH 23, 2016

Outsource services back to the customer. Pervasive access to the Internet and social media have allowed customers to take an active role in helping other customers, with customer support, requirements definition, and open source development. Your long-term survival and satisfaction depend on it.

Startup 57

Startup Outsource Development Entrepreneur Ideas 57

Startup Professionals Musings

AUGUST 17, 2012

You can’t outsource that one. If you see a customer service problem hurting the company, step up proactively with a proposal to fix it. You attitude and the clothes you wear assert your authority to subordinates, peers, the media, and customers. The satisfaction of creating jobs is a lot greater than keeping this one.

Startup 92

Startup Journal Outsource Tips 92

Startup Professionals Musings

JUNE 5, 2011

You can’t outsource that one. If you see a customer service problem hurting the company, step up proactively with a proposal to fix it. You attitude and the clothes you wear assert your authority to subordinates, peers, the media, and customers. The satisfaction of creating jobs is a lot greater than keeping this one.

Startup 91

Startup Journal Outsource Tips 91

Startup Professionals Musings

MAY 24, 2010

If one of your core values is exceeding your customer expectations for quality and service, and your potential partner ascribes to the low cost, high profit mantra, a successful partnership is highly unlikely over the long-term. With that, you will have a strong foundation for success, satisfaction, and happiness in your new venture.

Software Review 92

Software Review CTO Hire Outsource Development Startup 92

Startup Professionals Musings

MAY 16, 2010

You can’t outsource that one. If you see a customer service problem hurting the company, step up proactively with a proposal to fix it. You attitude and the clothes you wear assert your authority to subordinates, peers, the media, and customers. The satisfaction of creating jobs is a lot greater than keeping this one.

Tips 49

Tips Startup Journal Outsource 49

SoCal CTO

DECEMBER 1, 2010

How to Enchant Your Customer - How to Change the World , November 23, 2010 I love to do business with small businesses—in-store, online, for myself, for others, for pleasure, for work—it doesn’t matter to me. love to find great products and services made by entrepreneurs who are trying to change the world. This doesn’t make sense.

Technical Review 175

Technical Review Startup Product Technology 175