Your eye of the needle: Do you worry over bottlenecks?
NOVEMBER 3, 2022
Here’s your question to ponder…. Think for a minute whether there is any process or person that could be classed as the eye of the needle in your organization. Is there anything, process or person, that stalls the flow of work from start to finish? A CEO once told me that she was the eye of the needle in her organization, purposely controlling quality of service and making sure all of her direct reports let her know of each decision and action they undertook.