Remove Email Remove Satisfaction Remove Study Remove Web
article thumbnail

10 Keys To A Credible and Trusted Internet Web Domain

Startup Professionals Musings

Be consistent is their application, and provide contact information for both phone and email access. Follow-up for customer satisfaction. Publish the terms of your support, return, and replacement policies. Professional user-friendly site design.

Web 117
article thumbnail

7 Ways to Keep Your Customers Begging for More

Startup Professionals Musings

Entrepreneurs don’t realize that this burden is actually costing them over $200 billion in repeat sales, according to a recent study by the W. The report also indicates that customer problem experiences continue to increase, up four percent to 54 percent since the last study. Carey School of Business.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

10 Keys to Making an Entrepreneur Website Credible

Startup Professionals Musings

Be consistent is their application, and provide contact information for both phone and email access. Follow-up for customer satisfaction. Publish the terms of your support, return, and replacement policies. Professional user-friendly site design.

article thumbnail

7 Forgotten Keys To Productive Customer Relationships

Startup Professionals Musings

In fact, being connected on the Internet has taken on a whole new meaning to me, since I noticed a study commissioned a while back by PC Tools , which found that more than a quarter of people using the Internet have no problem with staying online during sex. Others admit to surfing the web even during religious services.

Customer 104
article thumbnail

7 Keys To Active Listening For Real Customer Feedback

Startup Professionals Musings

In fact, being connected on the Internet has taken on a whole new meaning to me, since I noticed a study commissioned a while back by PC Tools , which found that more than a quarter of people using the Internet have no problem with staying online during sex. Others admit to surfing the web even during religious services.

Customer 128
article thumbnail

7 Ways Smart Startups Tune In To Customer Feedback

Startup Professionals Musings

In fact, being connected on the Internet has taken on a whole new meaning to me, since I noticed a study commissioned a while back by PC Tools , which found that more than a quarter of people using the Internet have no problem with staying online during sex. Others admit to surfing the web even during religious services.

Customer 104
article thumbnail

How Great Entrepreneurs Really Listen To Customers

Startup Professionals Musings

In fact, being connected on the Internet has taken on a whole new meaning to me, since I noticed a study commissioned a while back by PC Tools , which found that more than a quarter of people using the Internet have no problem with staying online during sex. Others admit to surfing the web even during religious services.

Customer 106