Startup Professionals Musings
OCTOBER 1, 2010
You hear a lot of talk these days about the importance of customer satisfaction, but customer loyalty is the real win. With today’s technology, make sure they get a monthly newsletter, a reminder care for a tune-up, or a holiday greeting card personalized just for them. Not too long ago, everybody thought customer loyalty was dead.
InfoChachkie
OCTOBER 24, 2011
There has recently been a common theme among the entrepreneurs I have interviewed and the conferences I have attended: despite the relatively weak state of the world economy, now is a great time to create a high-tech startup. of the newsletters went bust.”. People are free or cheap because of the recession. Christy was correct.
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Startup Professionals Musings
MARCH 22, 2012
You hear a lot of talk these days about the importance of customer satisfaction, but customer loyalty is the real win. With today’s technology, make sure they get a monthly newsletter, a reminder care for a tune-up, or a holiday greeting card personalized just for them. Herein lies an opportunity for startups to beat the big guys.
Startup Professionals Musings
AUGUST 9, 2018
Even more disappointing are other statistics that show most websites that do exist have a very low “conversion rate,” or ratio of visitors to the site versus ones who meet your goal of buying a product or signing up for a newsletter. Effective guarantees include: price-match, satisfaction, payment-deferral—even weather.
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