article thumbnail

You Need Customer Loyalty, Not Just Satisfaction

Startup Professionals Musings

You hear a lot of talk these days about the importance of customer satisfaction, but customer loyalty is the real win. With today’s technology, make sure they get a monthly newsletter, a reminder care for a tune-up, or a holiday greeting card personalized just for them. Not too long ago, everybody thought customer loyalty was dead.

article thumbnail

Startups Weekly: Upfront Ventures bets on a bus service

TechCrunch LA

Hello and welcome back to Startups Weekly, a weekend newsletter that dives into the week’s noteworthy news pertaining to startups and venture capital. HappyOrNot nabs $25M for its customer satisfaction terminals . Before I jump into today’s topic, let’s catch up a bit. Last week, I profiled an e-commerce startup Part & Parcel.

Services 207
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

September SCribe Is Here

Technology Council

Check out the latest edition of the SCribe Newsletter. Catch up on the latest news, see our upcoming event schedule, or visit the Websites of the sponsors that make this all possible. VentureNet tickets will sell out soon - so don’t wait to secure your seats!

article thumbnail

Customer Loyalty Can Be a Startup Competitive Edge

Startup Professionals Musings

You hear a lot of talk these days about the importance of customer satisfaction, but customer loyalty is the real win. With today’s technology, make sure they get a monthly newsletter, a reminder care for a tune-up, or a holiday greeting card personalized just for them. Herein lies an opportunity for startups to beat the big guys.

Customer 104
article thumbnail

8 Ways To Ensure That Your Website Is Winning For You

Startup Professionals Musings

Even more disappointing are other statistics that show most websites that do exist have a very low “conversion rate,” or ratio of visitors to the site versus ones who meet your goal of buying a product or signing up for a newsletter. Effective guarantees include: price-match, satisfaction, payment-deferral—even weather.

SEO 53
article thumbnail

10 Reasons To Start A Company In An Economic Downturn

InfoChachkie

According to financial columnist Daniel Solin, “One large study looked at more than 15,000 predictions by 237 market timing newsletters over a 12-year period. of the newsletters went bust.”. The bargain that yields mutual satisfaction is the only one that is apt to be repeated.”. At the end of the period studied, 94.5%

Company 257