Startup Professionals Musings
OCTOBER 1, 2010
You hear a lot of talk these days about the importance of customer satisfaction, but customer loyalty is the real win. A satisfied customer is necessary, but not sufficient, to be a loyal customer who will come back repeatedly, refer their friends and family to you, and be faithful even when your price is not the lowest.
TechCrunch LA
SEPTEMBER 21, 2019
Hello and welcome back to Startups Weekly, a weekend newsletter that dives into the week’s noteworthy news pertaining to startups and venture capital. A traveler pays Sun Country one fixed price to get them from the bus pick-up point to their final destination. HappyOrNot nabs $25M for its customer satisfaction terminals .
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Startup Professionals Musings
MARCH 22, 2012
You hear a lot of talk these days about the importance of customer satisfaction, but customer loyalty is the real win. A satisfied customer is necessary, but not sufficient, to be a loyal customer who will come back repeatedly, refer their friends and family to you, and be faithful even when your price is not the lowest.
Startup Professionals Musings
AUGUST 9, 2018
Even more disappointing are other statistics that show most websites that do exist have a very low “conversion rate,” or ratio of visitors to the site versus ones who meet your goal of buying a product or signing up for a newsletter. Test your pricing and packaging options, and tune them regularly. Otherwise we wouldn’t be in business.”
InfoChachkie
OCTOBER 24, 2011
According to financial columnist Daniel Solin, “One large study looked at more than 15,000 predictions by 237 market timing newsletters over a 12-year period. of the newsletters went bust.”. The bargain that yields mutual satisfaction is the only one that is apt to be repeated.”. At the end of the period studied, 94.5%
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