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Startups Today Need Anticipatory Customer Service

Startup Professionals Musings

Customer service has always been reactionary, meaning someone to wake up and answer website email requests. Great startups are getting ahead of the game with “anticipatory customer service,” like providing smart phone access to product and account data to head off complaints. Respect your customer’s view of usability.

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Miigle Revisited | A SoCal Startup With a Global Mission

Tech Zulu Event

We recently sat down with Luc Berlin, co-founder of Miigle, a SoCal startup that has an aggressive global mission to bring entrepreneurs together from around the world. We followed up with Luc to see just how he’s been managing the entrepreneurial waters. The quintessential problem that every startup has is one of visibility.

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7 Rules for Savvy Customer Service Required Today

Startup Professionals Musings

Customer service has always been reactionary, meaning someone has to wake up and answer website email requests. Great startups are getting ahead of the game with “anticipatory customer service,” like providing smart phone access to product and account data to head off complaints. Respect your customer’s view of usability.

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The Master Checklist of EVERYTHING You Need to Start a Business

Jason Nazar

I’ve spent almost 20 years starting businesses and helping hundreds of clients, colleges & friends start theirs. I created this resource to have the single most comprehensive guide anywhere on all the different items involved in starting a business. Protect your written works and code through the Copyright Office.