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The net effect is that customer-focused efforts have deteriorated during the past year. Thursday, March 12, 2009 -- 5 Keys to a Customer Centric Organization. Most every company claims or believes they are customer centric, but are they really? Revenues are down, so businesses need to focus on their clients more than ever.
Combined, these statistics suggest a net of 190f consumers who are using email more often. Tuesday, November 15, 2011 -- Is Social Media Killing Email. Presented by the Marketing and Sales Executives Society. Youve seen the headlines: 9 Reasons Why Email is Dead. Only 6aid they were using it less often. See [link] (more)
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