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5 Tips to Becoming a More Customer Centric Organization

Both Sides of the Table

NOVEMBER 1, 2009

We spent time out in the marketplace talking with customers, looking at their solutions, comparing ourselves with our competition and then squirreling ourselves away in our offices designing our next set of features. Our sales guys were on the front line and heard what they needed to win deals. Tim started to change our processes.

Organization 280
Organization Customer Custom Tips 280
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Top 30 Startup Posts for July 2010

SoCal CTO

AUGUST 3, 2010

The “official” date is June 9 th , 2006 — for those that are curious about such things). The Phantom Sales Forecast – Failing at Customer Validation - Steve Blank , July 22, 2010 Startup CEO’s can’t delegate sales and expect it to happen. Customer Validation needs to have the CEO actively involved.

Startup 217
Startup Venture Capital Blogging Software Review 217
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