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GM exits car-sharing business and shuts down Maven

TechCrunch LA

Maven had paused service due to the COVID-19 pandemic. The company sent an email to customers Tuesday that after examining the business, the car-sharing industry and COVID-19, it decided to shutter the service permanently. Maven had already suspended its consumer car-sharing and a peer-to-peer service due to COVID-19.

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Energica CEO plots her Italian EV company’s reboot from lockdown

TechCrunch LA

general manager ( Stefano Benatti ) — filled more orders in the first two months of 2020 than all its sales for 2019, according to Cevolini. Technology from the track is transferring to production models, according to Cevolini. In 2019, Zero launched its high-performance SR/F, with 110 horsepower and a top-speed of 120 mph.

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5 Strategies To Thrive In Customer-Driven Disruption

Startup Professionals Musings

In my experience as a business consultant, I find than most people still believe that technology drives business disruption. I’m more convinced that technology merely enables disruption, and changing customer interests and needs really causes it. I recommend creating new services and products for existing customers.

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How Modern Companies Have Redefined Customer Support

Startup Professionals Musings

Too many business owners still think of “ customer support ” as an after-sale process to rectify customer problems with completed transactions. With the advent of instant communication and social media, customer service starts at the first hint of interest by you, and never ends for repeat customers.

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6 Building Blocks Make Amazon A Global Market Leader

Startup Professionals Musings

My simple answer is that they keep their focus on customers, rather than technology. They present a convincing story that every entrepreneur has the same potential, but most get sidetracked and bogged down by their technology, competitors, and internal organization. Jeff Bezos has kept his focus on customers.

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What Happens When Startups Turn from Their Innovation Stage to Operational Excellence?

Both Sides of the Table

Nearly every successful tech startup I’ve observed over the past 20 years has gone through a similar growth pattern: Innovate, systematize then scale operations. There is nothing more pure than building a product, putting it out in the world and seeing paying customers using your product and in some cases loving it.

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5 Stages In Leading Paradigm Shift Levels Of Change

Startup Professionals Musings

A refrain I often hear from technology entrepreneurs to investors is that their product or solution is so innovative that it will cause a “paradigm shift” in the industry. Due to qualms of customers and governments, he sold less than 30,000 of the devices over the next five years.