Startup Professionals Musings
DECEMBER 13, 2019
People with the wrong tools or no training. It’s no secret that some people are more productive than others, due to skills, training, or commitment. Yet I still see expense budgets based on traditional channels, with no strict metrics on cost of customer acquisition by channel, or lifetime customer value.
Startup Professionals Musings
OCTOBER 30, 2020
Specialized services, such as accounting, require skilled people, training, and tools, and do not scale well. This reduces the cost of customer acquisition, allows easy upgrades for service and new features, and improves customer loyalty in the face of new competitors in the market. Prioritize mergers and acquisitions early.
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Frank Addante
MAY 12, 2007
Outsourcing ► April (1) GoogleClick - Who owns your cash register? Internet Advertising ASP) Exit: $112M IPO and acquisition Lesson: Think big. Outsourcing By Frank Addante (Part 5 of a 5 part series: " So, you need to develop a product? ") Outsourcing has become a popular topic and practice these days. Be scrappy.
socalTECH
OCTOBER 20, 2011
Back in 2003 and 2004, we were focused on the international market, and started outsourcing to India and the Philippines for call center services. How did acquisition come about? In Los Angeles, for example, they manage all of the buses, the metro, the trains, and that's also where they were looking to win more contracts.
Startup Professionals Musings
MAY 9, 2016
When the business starts to scale, you need documented processes and people with the right skills and training who can do the right work without you. As the business grows, you must learn to hire and train employees, and utilize outsourcing in non-core areas to keep up with the volume and detailed expertise required.
socalTECH
JUNE 9, 2014
And, even more, how to do you manage the jump on the viral video train again, and keep those viral hits coming? That''s relevant, because of our third piece, where we have been hired by traditional media companies, to basically provide them a turnkey, outsources content acquisition team.
socalTECH
NOVEMBER 21, 2014
I had worked before at BEA Systems, the middleware company which was acquired by Oracle in 2004 or 2005, and we used to joke that the company had been built entirely by acquisitions. After the acquisition, we have been investing dramatically in that team. We had great technology to build from, and started to build our product.
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