Remove Advertising Remove Competition Remove Pricing Remove Satisfaction
article thumbnail

8 Tactics To Make Service Your Competitive Advantage

Startup Professionals Musings

Train them fully, give them authority, make them accountable, and tie their pay to customer satisfaction. It must be understandable, written down, and verifiable, with regular measurements and metrics to make it real, benchmarked against the competition. Know your customers intimately. Make your service deliver process “happy.”

article thumbnail

8 Initiatives To Heighten Your Customer’s Experience

Startup Professionals Musings

Train them fully, give them authority, make them accountable, and tie their pay to customer satisfaction. It must be understandable, written down, and verifiable, with regular measurements and metrics to make it real, benchmarked against the competition. Know your customers intimately. Make your service deliver process “happy.”

Startup 154
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Can Your New Venture Pass The Scrutiny Of Investors?

Startup Professionals Musings

Explain that they may be called, and use the opportunity to check their satisfaction with your company and your product. This will cover the technology, the current state of development, and customer satisfaction. This will involve an analysis of the company’s distribution channels, advertising, and pricing strategy.

article thumbnail

5 Personal Motivation Mindsets Of Born Entrepreneurs

Startup Professionals Musings

In a critical extension to this thinking, the authors and I would outline another dimension to these personality types and motivators, by defining five motivation grade levels that also impact entrepreneurial motives, actions, and satisfaction: Level A. Entrepreneurs at this level will seek the minimum cost and quality to be more competitive.

article thumbnail

5 Entrepreneur Lifestyle Drivers That Lead To Success

Startup Professionals Musings

In a critical extension to this thinking, the authors and I would outline another dimension to these personality types and motivators, by defining five motivation grade levels that also impact entrepreneurial motives, actions, and satisfaction: Level A. Entrepreneurs at this level will seek the minimum cost and quality to be more competitive.

article thumbnail

Startup Due Diligence Success Requires Advance Work

Startup Professionals Musings

Explain that they may be called, and use the opportunity to check their satisfaction with your company and your product. This will cover the technology, the current state of development, and customer satisfaction. This will involve an analysis of the company’s distribution channels, advertising, and pricing strategy.

article thumbnail

8 Keys to Award Winning Startup Customer Service

Startup Professionals Musings

Train them fully, give them authority, make them accountable, and tie their pay to customer satisfaction. It must be understandable, written down, and verifiable, with regular measurements and metrics to make it real, benchmarked against the competition. Know your customers intimately. Make your service deliver process “happy.”

Custom 92