Startup Professionals Musings

DECEMBER 3, 2021

Publish a regular blog, contribute to relevant social networks, and highlight several videos, podcasts, or eBooks of you and your technology. Follow-up for customer satisfaction. They will exit quickly. Show evidence of your expertise. Publish the terms of your support, return, and replacement policies.

Web 117

Web Search Engine Optimization eBook Advertising 117

Startup Professionals Musings

OCTOBER 1, 2010

You hear a lot of talk these days about the importance of customer satisfaction, but customer loyalty is the real win. I think these tough economic times and social networks have re-awakened consumers to the fact that there is more to a business transaction than price. Educate your customers on your business. Marty Zwilling.

Satisfaction 49

Satisfaction Customer Custom Startup 49

Startup Professionals Musings

APRIL 4, 2015

Many soon find that what you do in a personal context doesn’t necessarily translate to your business, and measuring business value is quite different from measuring personal satisfaction. When it comes to social media for your business, expect a high learning curve, but rest assured it’s not rocket science. billion users).

Social Media 108

Social Media Media Startup Tips 108

Startup Professionals Musings

MARCH 22, 2012

You hear a lot of talk these days about the importance of customer satisfaction, but customer loyalty is the real win. I think these tough economic times and social networks have re-awakened consumers to the fact that there is more to a business transaction than price. Educate your customers on your business.

Customer 104

Customer Custom Startup Competition 104

Startup Professionals Musings

JULY 22, 2012

Publish a regular blog, contribute to relevant social networks, and write a “white paper” on your technology. Follow-up for customer satisfaction. No name, picture, address, or business history only convinces customers that you are hiding, located in an un-trustable country, or don’t have a clue. They will exit quickly.

Search Engine Optimization 96

Search Engine Optimization Entrepreneur Sites Advertising 96

Both Sides of the Table

FEBRUARY 7, 2011

One of the great joys of doing the web series This Week in VC every week is that I get to spend time with great people debating the issues of our day including how our industry is evolving as well as insights into how companies got started, got their initial traction and dealt with adversities. Oh, yeah. We then spoke about startups.

Startup 286

Startup Venture Capital Web Ideas 286

SoCal CTO

DECEMBER 1, 2010

aka: An Open Letter to the Next Big Social Network) - 500 Hats , November 1, 2010 I've held off writing this post for a long time, because I couldn't quite get my head around all the issues. I’d been around the web long enough to remember the dozens of companies before YouTube that tried to create crowdsourced video sites and failed.

Technical Review 175

Technical Review Startup Product Technology 175