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Build Social Media Into the Customer Experience

Startup Professionals Musings

There are now many resources out there to guide you on building social media into your business and improving your customer experience, including a new book from multicultural marketing expert Kelly McDonald, “ Crafting the Customer Experience for People Not Like You.” That means forget using interns or outsourcing this function.

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How to Make a Real Social Media Customer Connection

Startup Professionals Musings

There are now many resources out there to guide you on building social media into your business and improving your customer experience, including the book from multicultural marketing expert Kelly McDonald, “ Crafting the Customer Experience for People Not Like You.” That means forget using interns or outsourcing this function.

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How to Save MySpace

Jason Nazar

I’m not friends with most of the people that are connected to me on social networks. Leverage a worldwide community to enable a perfect market for outsourcing activities like online research, writing, & content review. The book is an incredible accounting of the history of MySpace. Kill the “friends” concept.

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Twiistup 007: Final Showoff's Additional Speakers and TZ Discount

Tech Zulu Event

He is the co-author of several books including The Black Art of Java Game Programming(Waite Group Press, 1996). where her clients included global leaders in the outsourcing and telecom sectors and a number of prominent non-profits. Eric Ries is the author of the blog Startup Lessons Learned and the lean startup methodology. Lisa Stone.

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63 Los Angeles Entrepreneurs To Be Proud Of

SoCal Delicious

There are hundreds of entrepreneurs here in Los Angeles who are building awesome companies, writing awesome books, making awesome movies and are trying to solve important problems to help make this world a better place. million members who have added over 270 million books, completely by word of mouth.

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Top 40 Startup Posts for August 2010

SoCal CTO

Alarming IT data points - deal architect , August 25, 2010 I am grateful for plenty of positive coverage my book has received. The coverage, though, has focused mostly on all the innovators I profile in the book. Social gaming was naturally one of the key topics, covered in many presentations. 10 cents per DAU.

Startup 191
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Top 57 Online Startups Meets Technology Meets Product Posts for November 2010

SoCal CTO

aka: An Open Letter to the Next Big Social Network) - 500 Hats , November 1, 2010 I've held off writing this post for a long time, because I couldn't quite get my head around all the issues. I've also read his book The Four Steps to the Epiphany, where he outlines this in great detail. but: Something is Still Missing.