Startup Professionals Musings

FEBRUARY 1, 2023

In my experience advising businesses, large and small, I have often been surprised by the level of complacency and general malaise I find in the ranks, with a resultant direct loss of productivity and competitiveness. Develop metrics to monitor work intensity. Let that be part of their job satisfaction.

Satisfaction 108

Satisfaction Metrics Competition Examples 108

Startup Professionals Musings

DECEMBER 22, 2021

A winning linked focus example is to choose a higher purpose common to all cultures, such as protecting the environment, or helping the underprivileged. At every Ritz-Carlton , for example, employees are authorized to spend up to $2,000 per guest to solve any guest issue and make the stay positively memorable.

Customer 114

Customer Custom Satisfaction Metrics 114

Startup Professionals Musings

MARCH 2, 2020

For example, I have a friend with a Ph.D. Then, he'll need to patent it and create a plan to show opportunity, competition, and financial projections. For example, I often cite the case of Bill Gates and Steve Ballmer , who grew Microsoft together. Create a written plan, with target milestones and metrics.

Ideas 126

Ideas Writing Examples Outsource 126

Startup Professionals Musings

JUNE 28, 2019

These things are clearly good for morale, but its not so clear that they translate into a competitive advantage. These authors present 20+ years of research, including case studies and metrics, showing how culture really makes or breaks your business. Ongoing culture steps require tuning of measurements.

Competition 76

Competition Coach Case Study Statistics 76

Startup Professionals Musings

OCTOBER 11, 2019

Define metrics to measure what you want to achieve. For example, measuring marketing team members on sales leads may not get you the revenue growth or trust you expected. Show humility while acting as a mentor and coach. Granting trust is a strong signal that motivates returning the favor.

Mentor 98

Mentor News Summary Coach 98

Startup Professionals Musings

JANUARY 25, 2016

Promote by example a superior customer experience mindset. It must be written down, with measurable team objectives, validated by metrics and compared against competition. Provide coaching and mentoring as well as training. Lost customers provide the best input. Most importantly, your actions speak louder than words.

Customer 55

Customer Custom Startup Coach 55