Startup Professionals Musings

FEBRUARY 24, 2021

For many, it’s hard to make the switch from that top-down order-giving culture, and it’s hard to find the time to recruit and coach the new team members you need to scale the business to success. You need them to make a personal commitment to customer service, improved quality, and change to improve the future.

Startup 147

Startup Customer Custom Ideas 147

Startup Professionals Musings

MAY 2, 2022

They are not having the impact they expected, and they are not feeling the personal satisfaction they need for next level motivation. This is a tough challenge for every coach and mentor. Your team will quickly sense your insights and sincerity , leading to greater impact and satisfaction by everyone.

Entrepreneur 90

Entrepreneur Satisfaction Coach Mentor 90

Startup Professionals Musings

MAY 24, 2019

For example, it may seem quicker and more effective to hand your service desk employees the store policy manual, and tell them to follow the rules, rather than spend time coaching them on how to really listen to customer feedback, and use their strengths to build customer loyalty.

Coach 95

Coach Technical Review Satisfaction Examples 95

Startup Professionals Musings

OCTOBER 9, 2020

That means starting your search through contract services sites, rather than conventional career hiring sites. By hiring contract experts, less oversight and coaching is needed. Higher worker engagement and satisfaction. You can advertise your “greener” strategy, which today will get you greater customer loyalty and advocacy.

Competition 168

Competition Startup Demand Training 168

Startup Professionals Musings

JULY 15, 2020

In most businesses, this means selling something, and proving that your product or service has value. For the business to prosper, every employee, and your customers, must know and relate to your core values, such as product excellence, care for the environment, and personal integrity. Build change agility into all your processes.

Metrics 140

Metrics Entrepreneur Coach Satisfaction 140

Startup Professionals Musings

OCTOBER 10, 2015

Does it mean the right thing from a customer perspective, societal impact, maximizing business returns or personal benefit? Another article indicates that 80 percent of customers continue to base some portion of their buying decisions on their perceptions of the company’s ethics. Be a coach, rather than a dictator.

Entrepreneur 102

Entrepreneur Training Demand Customer 102

Startup Professionals Musings

APRIL 8, 2013

Mission statements tend to be narrow, business oriented statements such as “Be the leader in customer satisfaction.” The best way to be clear about them is to regularly engage team members, customers, and suppliers. Training is coaching, rather than criticizing, to improve the outcome next time. Train all the time.

Startup 101

Startup Training Study Customer 101

Startup Professionals Musings

MAY 14, 2014

Sponsored by VISA Business Running a small business as an entrepreneur is a never-ending challenge of new products, customers, competitors, and an unpredictable economy. This indicates that lifestyle and satisfaction factors are usually more important than financial ones. Choosing entrepreneurship is no exception. Beat the competition.

Startup 92

Startup Tips Satisfaction Entrepreneur 92

Startup Professionals Musings

MARCH 4, 2012

Mission statements tend to be narrow, business oriented statements such as “Be the leader in customer satisfaction.” The best way to be clear about them is to regularly engage team members, customers, and suppliers. Training is coaching, rather than criticizing, to improve the outcome next time. Train all the time.

Training 109

Training Startup Study Customer 109

InfoChachkie

OCTOBER 24, 2011

It may sound counterintuitive, but the greater constraint investors place on their financial resources during a downturn, the better your chances of success, given (of course) that your adVenture is able to either secure funding or generate adequate revenue from customers, as described below in reason #7 – Customer Dollars Taste Great.

Company 257

Company Companies Startup Study 257

Startup Professionals Musings

FEBRUARY 9, 2022

In my experience of many years as a business founder, consultant, and executive, I offer the following list of situations that always imply a real need for people and business leadership, and have the potential for long-term positive impact to your bottom line and business success: Your business image is slipping in the eyes of customers.

Coach 120

Coach Satisfaction Customer Custom 120