Startup Professionals Musings

SEPTEMBER 22, 2023

It must be understandable, written down, and verifiable, with regular measurements and metrics to make it real, benchmarked against the competition. A well-designed service delivery process will make you easy to do business with. Train and coach continuously. Make your service deliver process “happy.”

Competition 99

Competition Services Startup Training 99

Startup Professionals Musings

MAY 3, 2023

That habit of demanding answers right away may have to be moderated to allow time for people on other time schedules to not have to check and respond to messages at all times of the day or night. Make sure you know what is really happening, through metrics and feedback from others. Measure everything and broadcast highlights.

Startup 113

Startup Summary Coach Metrics 113

Startup Professionals Musings

JANUARY 8, 2021

It must be understandable, written down, and verifiable, with regular measurements and metrics to make it real, benchmarked against the competition. A well-designed service delivery process will make you easy to do business with. Train and coach continuously. Make your service deliver process “happy.”

Startup 154

Startup Training Customer Custom 154

Startup Professionals Musings

JUNE 8, 2019

A recent high-profile one, Theranos , the blood-testing company, had no trouble getting customers, but promised more than their technology could deliver, Another, Shyp , an early on-demand delivery platform, blamed their demise on premature scaling. Demand continuous innovation to keep up with change.

Startup 88

Startup Demand Training Customer 88

Startup Professionals Musings

FEBRUARY 24, 2017

Yet, according to statistics from the Small Business Association (SBA), over half of new businesses offer something else - personal professional services, including consulting, business coaching, and advisory services. Shape your business by design, not by default. Picking a niche is another good way to focus.

Social Media 56

Social Media Pricing Technical Review Demand 56

Startup Professionals Musings

JUNE 21, 2013

It must be understandable, written down, and verifiable, with regular measurements and metrics to make it real, benchmarked against the competition. A well-designed service delivery process will make you easy to do business with. Train and coach continuously. Make your service deliver process “happy.”

Customer 92

Customer Custom Startup Services 92