Remove Coach Remove Design Remove Satisfaction Remove Startup
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8 Tactics To Make Service Your Competitive Advantage

Startup Professionals Musings

Young entrepreneurs and startups, in particular, often remain naively unfocused, despite their passion, of what it takes to provide the high-quality service expected. It’s a tough job, and inexperienced entrepreneurs just don’t know where to start, and how to do it. Train and coach continuously. Know your customers intimately.

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5 Keys To Breaking Through Success Barriers At Work

Startup Professionals Musings

After many years working in business and investing in startups, I’m convinced that the primary reason for new business and career failures is NOT a lack of skill or money, but people giving up too quickly on their dreams and goals. By contrast, Edison persevered and designed a working light bulb after thousands of failures.

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8 Initiatives To Heighten Your Customer’s Experience

Startup Professionals Musings

Young entrepreneurs and startups, in particular, often remain naively unfocused, despite their passion, of what it takes to provide the high-quality service expected. It’s a tough job, and inexperienced entrepreneurs just don’t know where to start, and how to do it. Train and coach continuously. Know your customers intimately.

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8 Keys To Providing Consulting Services To Startups

Startup Professionals Musings

I may be old fashioned, but the term consultant still conjures up an image of a self-proclaimed expert who can make great presentations, generate recommendations and leave you to do the hard work of implementation. Startups need outside experts who can do the work, as well as provide training on what needs to be done.

Services 100
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8 Keys to Award Winning Startup Customer Service

Startup Professionals Musings

Young entrepreneurs and startups, in particular, often remain naively unfocused, despite their passion, of what it takes to provide the high-quality service expected. It’s a tough job, and inexperienced entrepreneurs just don’t know where to start, and how to do it. Train and coach continuously. Know your customers intimately.

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How to Set a Growth Culture in Your Startup Early

Startup Professionals Musings

One of the big advantages of being an entrepreneur and starting your company from scratch is that you get to set the culture, which is much easier than changing the culture of an existing business. Mission statements tend to be narrow, business oriented statements such as “Be the leader in customer satisfaction.” Train all the time.

Startup 101
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9 Steps To A Balanced Business – Purpose vs Execution

Startup Professionals Musings

I advocate his nine deliberate steps for bringing balance between purpose and execution to every organization, including new startups and mature businesses: Define a pragmatic organizational purpose first. Design a structure flexible enough for change. Hire, coach, and train everyone on the team to focus on communication.