Coach Pricing Product Satisfaction 
Startup Professionals Musings
SEPTEMBER 22, 2023
Train them fully, give them authority, make them accountable, and tie their pay to customer satisfaction. Train and coach continuously. It’s a core process that must be up and effective when you deliver your first product or service. Make sure you know and communicate well exactly what you mean by high-quality service.
Startup Professionals Musings
JANUARY 18, 2023
With pervasive access to social media, customers no longer differentiate poor product repair and replacement from a poor shopping experience or customer usage satisfaction. This means real customer value emphasis in all interactions and marketing, versus low price and price concessions. Inflexible processes.
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Startup Professionals Musings
JANUARY 8, 2021
Train them fully, give them authority, make them accountable, and tie their pay to customer satisfaction. Train and coach continuously. It’s a core process that must be up and effective when you deliver your first product or service. Make sure you know and communicate well exactly what you mean by high-quality service.
Startup Professionals Musings
JULY 30, 2023
Even if you were an “A-Player” in your previous organization (top 10-percent performer, high integrity, exceeds on commitments), you had peers and executives around you to provide coaching and keep you centered. Employees can be much more productive if they fully understand strategic issues and focus correspondingly.
Startup Professionals Musings
NOVEMBER 9, 2020
Even if you were an “A-Player” in your previous organization (top 10-percent performer, high integrity, exceeds on commitments), you had peers and executives around you to provide coaching and keep you centered. Employees can be much more productive if they fully understand strategic issues and focus correspondingly.
Startup Professionals Musings
DECEMBER 7, 2019
I found some good guidance on this subject in a new book, “ The Leader You Want To Be ,” by Amy Jen Su, a managing partner in an executive coaching and leadership development firm. I get much more satisfaction, and can provide more realistic help, in steering you through specific pricing, organizational, or competitive challenges you face.
Startup Professionals Musings
AUGUST 16, 2017
Many business executives and entrepreneurs I know are convinced that business success is all about having the right solution for the right price. Thus most investors I know claim to invest in the person, rather than the product. His 30 years of business and coaching experience bring credibility to his perspective.
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