Coach Pricing Satisfaction Startup 
Startup Professionals Musings
SEPTEMBER 22, 2023
Young entrepreneurs and startups, in particular, often remain naively unfocused, despite their passion, of what it takes to provide the high-quality service expected. It’s a tough job, and inexperienced entrepreneurs just don’t know where to start, and how to do it. Train and coach continuously. Know your customers intimately.
Startup Professionals Musings
JANUARY 8, 2021
Young entrepreneurs and startups, in particular, often remain naively unfocused, despite their passion, of what it takes to provide the high-quality service expected. It’s a tough job, and inexperienced entrepreneurs just don’t know where to start, and how to do it. Train and coach continuously. Know your customers intimately.
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Startup Professionals Musings
JANUARY 18, 2023
With pervasive access to social media, customers no longer differentiate poor product repair and replacement from a poor shopping experience or customer usage satisfaction. This means real customer value emphasis in all interactions and marketing, versus low price and price concessions. Inflexible processes.
Startup Professionals Musings
JULY 30, 2023
One of the biggest challenges in changing your lifestyle from an employee to starting your own business, is focusing on the right ownership elements, versus having a boss who sets the business goals, and provides performance feedback. In startups, I see technical entrepreneurs who build things just because they can.
Startup Professionals Musings
NOVEMBER 9, 2020
One of the biggest challenges in changing your lifestyle from an employee to starting your own business, is focusing on the right ownership elements, versus having a boss who sets the business goals, and provides performance feedback. In startups, I see technical entrepreneurs who build things just because they can.
Startup Professionals Musings
JUNE 21, 2013
Young entrepreneurs and startups, in particular, often remain naively unfocused, despite their passion, of what it takes to provide the high-quality service expected. It’s a tough job, and inexperienced entrepreneurs just don’t know where to start, and how to do it. Train and coach continuously. Know your customers intimately.
Startup Professionals Musings
APRIL 8, 2013
One of the big advantages of being an entrepreneur and starting your company from scratch is that you get to set the culture, which is much easier than changing the culture of an existing business. Mission statements tend to be narrow, business oriented statements such as “Be the leader in customer satisfaction.” Train all the time.
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