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5 Tips to Becoming a More Customer Centric Organization

Both Sides of the Table

Turn Your Organization Inside Out. As organizations we have become more open and I believe this is great for businesses and their customers. In the first 4 years of running BuildOnline we were an “Outside In&# organization. The Outside In organization had a one-way flow. Back then it seemed foreign.

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ServiceTitan is LA’s least likely contender to be the next billion-dollar startup

TechCrunch LA

Mahdessian and Kuzoyan met on a ski trip organized by the Armenian student associations at Stanford and the University of Southern California back when both men were in college. Founded by Ara Mahdessian and Vahe Kuzoyan in 2012, ServiceTitan is very much an up-and-coming billion-dollar business that’s a family (minded) affair.

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Startup Weekend LA | Recap February 2012

Tech Zulu Event

As Avesta Rasouli, SWLA Co-organizer and Founder of Coloft says, “Go sell something! 2nd place went to MarkedUp that helps mobile developers collect and organize visual feedback from their beta testers and users ( markedup.mobi ). Coffee is for closers!” making this their first SWLA.

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Top 40 Startup Posts for August 2010

SoCal CTO

thought it would be helpful to put some of my thoughts into a blog post and hopefully spur some conversation in the comments and over email. Recently I cleaned out and organized our basement. More tiers = more complication = more confusion. There are several reasons for this. The right question is “What is the minimum that I need?”

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Top 57 Online Startups Meets Technology Meets Product Posts for November 2010

SoCal CTO

Equity-Only CTO and Equity-Only Developers - SoCal CTO , November 1, 2010 I had a recent email dialog with the founder of a company looking for a CTO for their startup. We had several emails back and forth where he provided basic details on the concept. It may be that all the doomsayers are right. But I don’t think so.