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5 Tips to Becoming a More Customer Centric Organization

Both Sides of the Table

Turn Your Organization Inside Out. As organizations we have become more open and I believe this is great for businesses and their customers. In the first 4 years of running BuildOnline we were an “Outside In&# organization. The Outside In organization had a one-way flow. Back then it seemed foreign.

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ServiceTitan is LA’s least likely contender to be the next billion-dollar startup

TechCrunch LA

Mahdessian and Kuzoyan met on a ski trip organized by the Armenian student associations at Stanford and the University of Southern California back when both men were in college. Founded by Ara Mahdessian and Vahe Kuzoyan in 2012, ServiceTitan is very much an up-and-coming billion-dollar business that’s a family (minded) affair.

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Top 40 Startup Posts for August 2010

SoCal CTO

thought it would be helpful to put some of my thoughts into a blog post and hopefully spur some conversation in the comments and over email. One of the big questions, probably the biggest questions that I get from reporters, is 'what trends do you see? Recently I cleaned out and organized our basement. Lessons at the end.).

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Top 57 Online Startups Meets Technology Meets Product Posts for November 2010

SoCal CTO

Equity-Only CTO and Equity-Only Developers - SoCal CTO , November 1, 2010 I had a recent email dialog with the founder of a company looking for a CTO for their startup. We had several emails back and forth where he provided basic details on the concept. It may be that all the doomsayers are right. But I don’t think so.