Customer Design Sales Web 2.0 
Both Sides of the Table
SEPTEMBER 16, 2009
When you start your company the very first question you need to ask yourself is which kind of customers do you want to serve. Many start-ups (and even growth firms) lack this discipline and they therefore serve customers off all sizes. These are really massive customers. We knew how to land huge corporate customers.
SoCal CTO
JUNE 9, 2010
Kathy Sierra at Business of Software 2009 - Business of Software Blog , May 4, 2010 "In the old days, getting customers was easy. Putting customers first. Legendary customer support. Through advertising or direct sales, these sites harvest intent. They’re deep into Customer Development ,” he said. Innovative.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
socalTECH
JUNE 30, 2009
Our customers can sign up, and they can get full access to our API, where they can create campaigns to target public officials. We currently have data on 3900 counties, 1900 cities, including emails, web forms, web sites, telephones, faxes, you name it. Kurt and I are pretty Web 2.0 Jason Kiesel: Yes.
Frank Addante
JUNE 19, 2006
Put yourself in the shoes of your customers or users. Answering only one or two of these questions won’t work. > I need to send marketing, e-commerce or e-statements emails to my customers to drive revenue or reduce costs. Blogger Template originally design by Web-Kreation Converted By Jacky Supit
Frank Addante
MARCH 12, 2007
As we evolved our business plan and tweaked our marketing messaging, our engineering team was shielded from a lot of the distraction (being in a different location, they didnt get sucked into the "water cooler" conversation or hallway chatter) and they always remained 100% focused on building innovative products driven by customer need.
Frank Addante
NOVEMBER 16, 2006
When working with customers or potential partners, I spend most of the meeting time asking customers questions about their business, their goals, their insight into technology, the market, etc. I always tell sales reps that were not there to talk about -our- business, were there to talk about -their- business.
Frank Addante
OCTOBER 19, 2006
Well, my philosophy is that if you keep it from your competition, youre also keeping it from potential users or customers. In trying to hide it from the 5-10 would-be competitors youre also hiding it from thousands or millions of users and customers. Within weeks, we shortened our sales cycle. Yes, I did say competition.
Expert insights. Personalized for you.
389 
Let's personalize your content