Remove class-readers
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Four ways to create marketing excellence

Berkonomics

Marketing is a science devised to help drive customers to your door. More we are taught in marketing classes. Then there’s the compass or cardinal definitions model for marketers : N=needs, W=wants, S=security, and E=education. Use all the techniques you learn in marketing classes to drive demand. We can go on forever.

Marketing 156
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Do you really want to be the first to market?

Berkonomics

Email readers, continue here…] These and other efforts to be first over the years have led me to ask my current crop of CEOs as I serve on various boards, “Do you have the resources to evangelize the market, educate your potential customers, AND sell your product?” Do you have the resources to evangelize?”.

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The three legged stool of marketing excellence

Berkonomics

Marketing is a science devised to help drive customers to your door. Then there’s the compass or cardinal definitions model for marketers : N=needs, W=wants, S=security, and E=education. Email readers, continue here.] I= increase revenues. Use all the techniques you learn in marketing classes to drive demand.

Marketing 201
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Why Most of Your Assumptions About Phone Calls are Wrong

Both Sides of the Table

In fact 61% of all mobile searches where a customer contacts a business it is via a phone call (source: Google). In a way it feels intuitive to us – the readers of this blog – because we’re the tech crowd. People don’t want to speak to customer service reps. Higher education. PHONE CALLS.

Email 339
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Spolsky on Software on Both Sides of The Table

Both Sides of the Table

Background: Joel Spolsky studied Computer Science at Yale University (class of 1991). Lesson: You dn’t want your customers to feel locked into using your software. It helps with sales cycles because customers know that they can switch away if they so choose. A product manager is responsible for: Talking to customers.

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Top 30 Startup Posts for July 2010

SoCal CTO

Interesting patterns emerged: Everyone makes the same classes of error. recently did a lecture at a Babson MBA summer class on Entrepreneurial Leadership. 0160; If I need $250,000 to get to 100 customers, or $1 million to get to X, and I can raise both amounts from either Angels or VCs, where do we turn? Customer Care Today.

Startup 217
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Why We Can’t Let Luddites Ruin Global Trade

Both Sides of the Table

They thought factories were a threat to custom assembly of products and ultimately to the agrarian way of life (as more people were moving to urban environments). The Luddites would ruin machinery by “throwing a spanner in the works” (or a monkey wrench to the American reader). It’s actually more complicated than that.

Education 150