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MindTouch Picks Up $12M For Customer Self Service Software

socalTECH

San Diego-based MindTouch , a developer of software-as-a-service tools to help companies create self-service, customer support sites, has raised $12M in a Series A funding. MindTouch's software provides customer support search tools, product information, and more to end users. READ MORE>>.

Customer 100
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Marketing Crushes Customer Experience through Data. DUN dun dun!

Tech Zulu Event

As a first-timer at Oracle OpenWorld , I’ve been quite impressed by the sheer number of people thronging Howard Street, Moscone Center and the local San Francisco area in business-suits and professional attire. Kevin Akeroyd , GM & SVP of Oracle Marketing Cloud and their own Matthew Collins , SVP of Global Marketing.

Oracle 40
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Interview with Damir Davidovic, NEOGOV

socalTECH

Currently, we have over a thousand customers, with customers ranging from anywhere from 100 employees to clients with more than a 100,000. Most of the top 100 cities and counties in the country are our customers, and twenty out of fifty states run all their recruiting and HR through our system.

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Quick Pitch Friday: Taher Scherzay, Thaeres

socalTECH

Thaeres is a SaaS-based, dashboard solution for mid-market enterprises. Effectively, when an organization uses our product, the can scale any subscription service with ease. Where''s the sweet spot for your product? They have large customer bases, and do tens-of-millions of dollars of revenue.

Startup 159
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How Do You Know if You Have the Right CEO to Run Your Business Until the End?

Both Sides of the Table

As we went from a small band of missionaries hell bent on making our idea a reality, raising capital, getting press, and selling to customers – we were all having fun. We built a business with $36 million in bookings and real customers who relied upon our service. In other words, Why now?

Demand 150
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How ContractSafe Wants To Help You Get Your Legal Docs In Order, With Ken Button

socalTECH

We caught up with Ken Button , the co-founder and CEO of the company, to learn more about why the startup already has signed up such customers as California Pizza Kitchen, Obvious Ventures, Fandango, Greenspire, and others to the service. We've been really happy with the product itself. For a still, pretty young product, we're pleased.

Doc 100
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Is Going for Rapid Growth Always Good? Aren’t Startups So Much More?

Both Sides of the Table

It might be for technical reasons or it might be for customer adoption reasons. And I’ve talked openly about why many services businesses should not feel product envy and chase the commensurate growth rates. We sold the company when we hit $36 million in bookings and $16 million in SaaS GAAP revenue. I built two companies.

Startup 390