Remove Customer Remove Reference Remove Report Remove Writing
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How to Make Better Reference Calls

Both Sides of the Table

Reference calls. Ask for at least 5 references. As your candidate for at least 5 references. Ask for at least 5 references. As your candidate for at least 5 references. I like to get a mix of people who have reported to the candidate, whom the candidate has reported to (2x) and peers.

Startup 302
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Startup Metrics

TechEmpower

How does it meet customers’ needs? One way to approach that last question is to use this simple model: Customer Acquisition Cost (CAC) How will your business reach prospects? Customer Lifetime Value (CLV) How much money will your business generate from each converted customer? Please write us at blog@techempower.com !

Metrics 260
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People Management: Startup Teams Should Dip but not Skip

Both Sides of the Table

As your organization grows and you hire senior staff where you are no longer managing every employee directly the issue of how to manage people that are not your “direct&# reports arises. Dipping: As a decision maker you rely on information being passed to you by the people who report to you.

Startup 308
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Asking Questions More Effectively

Both Sides of the Table

I wonder if more college students ought to take a journalism course for a semester or do an internship at their school newspaper in investigative reporting. developing a product you might like to survey prospective customers without biasing their answers. doing a reference call on a prospective employee. Conclusion.

Startup 311
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Better Business Bureau? For who?

Eric Greenspan

He told me this was a service the BBB provided to its customers since they saved so much money on the same service. Today, I received this email from the BBB: We’re writing to let you know that during the past month the Reliability Report that we publish on Make It Work was accessed 6 times. Please advise.

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Retro: My Favorite Blog Post on Raising VC

Both Sides of the Table

I had seen many cycles and decided that since I was going to do it all over again I should write about it. It included one firm who I asked not to call Salesforce.com as a reference (they were our largest pilot customer) and in their kindness they called Marc Benioff (the CEO) and asked his opinion. And covered we did.

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Start With a Business Blog as Your Website

Startup Professionals Musings

Blogging has come a long way in the past few years, from a social release for narcissists, to today’s required vehicle for promoting your business and gaining valuable online exposure, ultimately bringing in more customers. An informal writing style is generally recommended. Add outgoing links.