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7 Rules for Savvy Customer Service Required Today

Startup Professionals Musings

Great startups are getting ahead of the game with “anticipatory customer service,” like providing smart phone access to product and account data to head off complaints. Self-service technologies, social media, and smart phones have created a new set of expectations for high-tech consumers today.

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Entrepreneurship Is A Compulsion, Not A Choice

InfoChachkie

Such mini-ventures, as described in Small Ideas, Big Benefits , will not only educate you, but will reduce your risk when you exit the Herd. When the data are viewed in light of startups established by educated and experienced entrepreneurs, the success rate of such ventures increases substantially. Product Name.

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Can Innovation Save Us?

Xconomy

The terrorist attacks in Paris, Brussels, Istanbul, Dhaka, and so many other places testify to the unchecked, virus-like spread of ISIS-inspired jihadism, which is itself a product of social breakdown in the Middle East. The work these organizations are doing … Next Page » Reprints | Share: UNDERWRITERS AND PARTNERS.

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Clinton Versus Trump: Who’s Stronger on Innovation?

Xconomy

With the Republican National Convention behind us and the Democratic convention in full swing, it seems like a good moment to ask how a Donald Trump presidency or a Hillary Clinton presidency might affect the prospects for high-tech entrepreneurship and business growth in the United States. Education and Workforce Development.