Startup Professionals Musings

JANUARY 17, 2015

For the elite startups and entrepreneurs who manage to attract the investor they dream of, and survive the term sheet negotiation, there is still one more hurdle before the money is in the bank. Make sure everyone accurately posts their role with your startup on social media profiles, resumes, and references.

Technical Review 108

Technical Review Startup Satisfaction Entrepreneur 108

Startup Professionals Musings

DECEMBER 12, 2020

Jeff Bezos is one of the world’s most admired entrepreneurs, primarily because of his humble style and his growth from a regular person background to a current net worth in the neighborhood of $200 billion dollars. He repeatedly refers to what he calls " divinely discontented " customers.

Slides 137

Slides Customer Custom Satisfaction 137

Startup Professionals Musings

AUGUST 29, 2014

Many entrepreneurs think that adapting to the new technologies, like smart phones and Internet commerce, are the key to attracting new customers. Perceived authorities guide decision making, by investing time, resources, and activity in earning a position of influence, leading to a community of loyalists who follow their recommendations.

Entrepreneur 100

Entrepreneur Social Media Technical Review Startup 100

Startup Professionals Musings

APRIL 2, 2022

Many entrepreneurs think that adapting to the new technologies, like smart phones and Internet commerce, are the key to attracting new customers. Perceived authorities guide decision making, by investing time, resources, and activity in earning a position of influence, leading to a community of loyalists who follow their recommendations.

Customer 122

Customer Custom Social Media Technical Review 122

Startup Professionals Musings

JANUARY 30, 2011

After you have heard a few startup success stories, like Google, Facebook, and Microsoft, you may be tempted to invest some money yourself, maybe by pooling your funds with other investors who claim to have a great track record. My advice is to leave the investing in startups to the professionals (or friends and fools). By commission?

Invest 92

Invest Startup Offshore Tips 92

InfoChachkie

JULY 4, 2011

For sake of grammatical convenience, I will refer to Sam as a male in the remainder of this entry. However, typical of an Optimistically Pessimistic entrepreneur, Sam never loses hope, and does gives up. I returned my entire investment on the first sale and the remainder was pure profit, which I used to purchase more gum.

Sales 219

Sales Entrepreneur Startup Product 219

Startup Professionals Musings

JULY 26, 2013

This is the last step of the process, where surprises in the evaluation of the management team, documentation, and personnel problems can derail the investment. If there are financial anomalies, or someone on the team doesn’t know the current strategy, or is unhappy with you or the company, the investment will be jeopardized.

Technical Review 97

Technical Review Startup Satisfaction Summary 97

Startup Professionals Musings

SEPTEMBER 21, 2015

As a startup advisor, when I suggest cooperating with competitors, most entrepreneurs initially think I'm crazy or suggesting something illegal. These are simple cooperation agreements, but many entrepreneurs are too proud or busy to consider them as a growth opportunity. And growth is the lifeblood of every startup.

Startup 102

Startup Customer Custom IBM 102

Startup Professionals Musings

JUNE 29, 2012

This is the last step of the process, where surprises in the evaluation of the management team, documentation, and personnel problems can derail the investment. If there are financial anomalies, or someone on the team doesn’t know the current strategy, or is unhappy with you or the company, the investment will be jeopardized.

Technical Review 98

Technical Review Startup Satisfaction Training 98

Startup Professionals Musings

SEPTEMBER 2, 2018

Product companies sometimes equate customer satisfaction with customer service, but it’s more than that, especially with services. Make sure that every interaction with every customer is positive, the service delivered is exemplary, and always follow-up for reference and repeat business.

Services 72

Services Startup Training Writing 72

Startup Professionals Musings

JUNE 27, 2014

Product companies sometimes equate customer satisfaction with customer service, but it’s more than that, especially with services. Make sure that every interaction with every customer is positive, the service delivered is exemplary, and always follow-up for reference and repeat business. Are you ready to make it happen?

Services 105

Services Startup Training Writing 105

Startup Professionals Musings

JULY 1, 2019

Many entrepreneurs think that adapting to the new technologies, like smart phones and Internet commerce, are the key to attracting new customers. Perceived authorities guide decision making, by investing time, resources, and activity in earning a position of influence, leading to a community of loyalists who follow their recommendations.

Customer 85

Customer Custom Social Media Technical Review 85

Startup Professionals Musings

DECEMBER 28, 2010

This is the last step of the process, where surprises in the evaluation of the management team, documentation, and personnel problems can derail the investment. If there are financial anomalies, or someone on the team doesn’t know the current strategy, or is unhappy with you or the company, the investment will be jeopardized.

Technical Review 91

Technical Review Startup Satisfaction Summary 91

Startup Professionals Musings

JANUARY 31, 2012

You need to demonstrate innovative approaches, more knowledge, more productivity and superior results to get the references you need. Create and maintain the highest level of customer satisfaction. Customer satisfaction is very important for all companies, but it is everything for a services company.

Satisfaction 91

Satisfaction Patents Outsource Development Services 91

Startup Professionals Musings

AUGUST 17, 2016

Product companies sometimes equate customer satisfaction with customer service, but it’s more than that, especially with services. Make sure that every interaction with every customer is positive, the service delivered is exemplary, and always follow-up for reference and repeat business.

Services 61

Services Startup Training Writing 61

Startup Professionals Musings

SEPTEMBER 20, 2010

You need to demonstrate innovative approaches, more knowledge, more productivity and superior results to get the references you need. Create and maintain the highest level of customer satisfaction. Customer satisfaction is very important for all companies, but it is everything for a services company. Make it happen.

Product 91

Product Services Satisfaction Patents 91

Startup Professionals Musings

MARCH 22, 2013

Many entrepreneurs think that adapting to the new technologies, like smart phones and Internet commerce, are the key to attracting new customers. Perceived authorities guide decision making, by investing time, resources, and activity in earning a position of influence, leading to a community of loyalists who follow their recommendations.

Customer 100

Customer Custom Startup Social Media 100

Startup Professionals Musings

JULY 2, 2017

Many entrepreneurs think that adapting to the new technologies, like smart phones and Internet commerce, are the key to attracting new customers. Perceived authorities guide decision making, by investing time, resources, and activity in earning a position of influence, leading to a community of loyalists who follow their recommendations.

Technical Review 55

Technical Review Technology Social Media Social Network 55

Startup Professionals Musings

JANUARY 29, 2010

It doesn’t matter which side of the investment table you are on, you need to stay alert, or these guys will kill your dream. Every reputable investment firms has to file regular reports with the SEC. Ask for references, and call or visit previous “successes” of the company to verify experience and satisfaction.

Offshore 70

Offshore Tips Satisfaction Invest 70

Startup Professionals Musings

JUNE 2, 2011

The caveat is that these young entrepreneurs have to drop out of college to do it. You get the personal satisfaction of making something out of almost nothing. Starting small and nimble allows you to adjust and be flexible as you gain experience instead of being tied to a large concept by heavy investment in upfront costs.

Startup 92

Startup Capital Blogging Ideas 92

Startup Professionals Musings

DECEMBER 25, 2022

Unfortunately, many entrepreneurs seem to prefer to fail their way to the top, rather than do some research and learn from the successes and mistakes of others. In general I try to focus on the positives and tell entrepreneurs what works, but sometimes it’s important to reiterate the common things that simply don’t work.

Startup 100

Startup Technical Review Entrepreneur Customer 100

Startup Professionals Musings

NOVEMBER 5, 2014

Unfortunately, many entrepreneurs seem to prefer to fail their way to the top, rather than do some research and learn from the successes and mistakes of others. In general I try to focus on the positives and tell entrepreneurs what works, but sometimes it’s important to reiterate the common things that simply don’t work.

Entrepreneur 109

Entrepreneur Technical Review Startup Satisfaction 109

Startup Professionals Musings

MARCH 30, 2020

Unfortunately, many entrepreneurs seem to prefer to fail their way to the top, rather than do some research and learn from the successes and mistakes of others. In general I try to focus on the positives and tell entrepreneurs what works, but sometimes it’s important to reiterate the common things that simply don’t work.

Startup 125

Startup Technical Review Entrepreneur Customer 125

Startup Professionals Musings

MAY 9, 2011

Rose, who has been described as "the Father of Angel Investing in New York" by Crain's New York Business, and a "world conquering entrepreneur" by BusinessWeek. He chairs New York Angels, one of the most active angel investment groups in the country, which has invested over $60 million into nearly 70 companies.

Invest 88

Invest Angel Venture Capital Entrepreneur 88

Startup Professionals Musings

MARCH 14, 2018

Unfortunately, many entrepreneurs seem to prefer to fail their way to the top, rather than do some research and learn from the successes and mistakes of others. In general I try to focus on the positives and tell entrepreneurs what works, but sometimes it’s important to reiterate the common things that simply don’t work.

Technical Review 63

Technical Review Entrepreneur Startup Customer 63

Startup Professionals Musings

DECEMBER 6, 2015

Unfortunately, many entrepreneurs seem to prefer to fail their way to the top, rather than do some research and learn from the successes and mistakes of others. In general I try to focus on the positives and tell entrepreneurs what works, but sometimes it’s important to reiterate the common things that simply don’t work.

Technical Review 60

Technical Review Entrepreneur Startup Satisfaction 60