Startup Professionals Musings

OCTOBER 30, 2010

Many of the investors and entrepreneurs I know still don’t realize that they need to use and understand the Internet, even if their business is not e-commerce. Believe me, the business implications are already critical to your success or failure as an entrepreneur: Blog. Tags: entrepreneur marketing internet lingo business.

Entrepreneur 89

Entrepreneur SEM Search Engine Optimization Blogging 89

InfoChachkie

MARCH 3, 2011

BuddyHelp was launched in this proto-Internet environment and was immediately used by businesses to provide hands-on technical support. At companies such as SaskTel, Gateway and Cablevision, customer support agents used BuddyHelp to access their customers’ computers and handle their technical support issues.

Customer 162

Customer Custom Technical Support Startup 162

Tech Zulu Event

DECEMBER 9, 2015

Some shoppers won’t be persuaded to buy the first time they visit your site. These tips will set you in the right direction when preparing for the holidays, but they won’t do much if you don’t have the technical support necessary to follow up with customers and transactions. 8 Stuff some stockings. Images via Shutterstock.

Social Media 40

Social Media Entrepreneur Resource Tips 40

Startup Professionals Musings

NOVEMBER 27, 2011

Many of the businesses and entrepreneurs I know still don’t realize that they need to use and understand the Internet, even if their interest is not e-commerce. If you have heard the lingo, but most of these are not in your startup business plan, you are already in jeopardy as an entrepreneur: Blogging. Streaming video. Crowdsourcing.

SEM 95

SEM Search Engine Optimization Blogging PPC 95

InfoChachkie

MARCH 9, 2015

Yet too often, entrepreneurs embrace giving away their products and services for the wrong reason - they are simply reticent to ask for payment. Anyone, including well-healed, large companies, could offer state-of-the-art technical support for free. The freemium approach offers users access to online solutions at no charge.

Technical Support 100

Technical Support Customer Custom Demand 100

Startup Professionals Musings

DECEMBER 24, 2014

Services entrepreneurs can more easily capitalize on the trend to treat each customer personally, whether entrepreneurs be interior designers working from home, marketing consultants, or offering Angie’s List to find the best local handyman. These range from extended warranties, to home delivery and setup, to on-site technical support.

Services 101

Services Startup Outsource Technical Support 101