Startup Professionals Musings

NOVEMBER 5, 2022

In this age of millennials and social media, individual workers are more driven by the greater good, work-life balance, and peer culture, than by organizational pressures. Outsourcing and working from home needs coordination. In the early days of outsourcing, I was led to believe that it would reduce the need for local managers.

Outsource 133

Outsource Training Organization Social Media 133

Startup Professionals Musings

APRIL 29, 2023

If you can’t quantify or document your service for repeatability and new employee training, you will kill yourself trying to grow the business. You don’t have enough hours in a day, or trained people, to succeed with lower margins in a services startup. Capture your “secret sauce.” Be a visible and available expert in your domain.

Startup 111

Startup Training Services Writing 111

Startup Professionals Musings

AUGUST 3, 2020

If you can’t quantify or document your service for repeatability and new employee training, you will kill yourself trying to grow the business. You don’t have enough hours in a day, or trained people, to succeed with lower margins in a services startup. Capture your “secret sauce.” Be a visible and available expert in your domain.

Startup 174

Startup Training Services Writing 174

Startup Professionals Musings

SEPTEMBER 2, 2018

If you can’t quantify or document your service for repeatability and new employee training, you will kill yourself trying to grow the business. You don’t have enough hours in a day, or trained people, to succeed with lower margins in a services startup. Capture your “secret sauce.” Be a visible and available expert in your domain.

Services 72

Services Startup Training Writing 72

Startup Professionals Musings

JUNE 27, 2014

If you can’t quantify or document your service for repeatability and new employee training, you will kill yourself trying to grow the business. You don’t have enough hours in a day, or trained people, to succeed with lower margins in a services startup. Capture your “secret sauce.” Be a visible and available expert in your domain.

Services 105

Services Startup Training Writing 105

Startup Professionals Musings

AUGUST 17, 2016

If you can’t quantify or document your service for repeatability and new employee training, you will kill yourself trying to grow the business. You don’t have enough hours in a day, or trained people, to succeed with lower margins in a services startup. Capture your “secret sauce.” Be a visible and available expert in your domain.

Services 61

Services Startup Training Writing 61

Startup Professionals Musings

JUNE 17, 2016

If a customer feels like they are doing all the work, satisfaction will never be forthcoming. Today’s generation is accustomed to relationships via social media and texting, as long as social protocols are honored. Provide training and empowerment. Connect, do not just answer questions.

Customer 56

Customer Custom Startup Satisfaction 56