Startup Professionals Musings

OCTOBER 6, 2023

Others schedule exhaustive training sessions for everyone on the team, including showcase customers, to make sure that everyone paints a consistent picture. Make sure everyone accurately posts their role with your startup on social media profiles, resumes, and references. My best advice is to stick to the middle ground.

Technical Review 118

Technical Review Startup Satisfaction Invest 118

Startup Professionals Musings

JULY 9, 2022

The challenge is that every new business needs to be innovative and different, in order to rise above the crowd, bring real change to the world, and give you the satisfaction you seek. Social Media. Social networks like Facebook, Twitter, and LinkedIn manage communities comprised of millions of people worldwide.

Technology 133

Technology Cloud Computing Social Media Networking 133

Startup Professionals Musings

AUGUST 3, 2020

If you can’t quantify or document your service for repeatability and new employee training, you will kill yourself trying to grow the business. You don’t have enough hours in a day, or trained people, to succeed with lower margins in a services startup. Capture your “secret sauce.” Don’t let your service be viewed as a commodity.

Startup 174

Startup Training Services Writing 174

Startup Professionals Musings

MARCH 13, 2023

Here is my list of eight key strategies and tactics, gleaned from my own observations and feedback, which I believe will define you as a trusted leader, and will result in loyal teams to amplify your business initiatives into long-term success and satisfaction: Share your values and expectations to everyone.

Satisfaction 108

Satisfaction Social Media Coach Training 108

TechCrunch LA

OCTOBER 16, 2019

Originally called Dopamine Labs, the company was founded in 2015 to bring some of the same technologies that social media companies like Facebook used to boost engagement to a broader range of applications. One of the places where Thrive Global is putting its brain training regime to the test is in call centers in Central America, .

Artificial Inteligence 226

Artificial Inteligence Seed Funding Startup Screening 226

Startup Professionals Musings

JANUARY 5, 2020

Customer expectations of a relationship and personalization are stretching every business today, and pervasive use and confidence in social media by customers can override all your image building and marketing messages. Supplement this feedback with more formal modern satisfaction surveys, like the Net Promoter Score.

Customer 133

Customer Custom Social Media Startup 133

TechEmpower

OCTOBER 9, 2023

With Generative AI and LLMs, new avenues for improving operational efficiency and user satisfaction are emerging every day. Moreover, LLMs come equipped with an extensive knowledge base derived from the vast amounts of data they've been trained on.

Generative AI 346

Generative AI Artificial Inteligence Tool Knowledge Base 346

Startup Professionals Musings

OCTOBER 26, 2022

With social media and smart phone apps, real product information spreads at astounding speeds. Every organization must constantly review its hiring practices, training, and leadership to make sure the focus is on people who are motivated, open-minded, and empowered. They don’t realize that business as usual is gone forever.

Technical Review 151

Technical Review Organization Social Media Entrepreneur 151

Startup Professionals Musings

JANUARY 22, 2021

Proof of any business model starts with a finished product or solution, sold to a new customer for full price, with high satisfaction for the value received. Don’t assume that only customer-facing employees need to understand sales, and that these people can be hired and trained at the last minute. Start selling it before you build it.

Sales 165

Sales Customer Custom Social Media 165

Startup Professionals Musings

DECEMBER 22, 2021

In this age of instant and global communication via social media and the Internet, I see more and more evidence that delighted customers should be your top priority. Business and customer satisfaction data measurements are required, in addition to subjective assessments of team progress, tradeoffs, and investment decisions.

Customer 114

Customer Custom Satisfaction Metrics 114

Startup Professionals Musings

JANUARY 24, 2021

Others schedule exhaustive training sessions for everyone on the team, including showcase customers, to make sure that everyone paints a consistent picture. Make sure everyone accurately posts their role with your startup on social media profiles, resumes, and references. My best advice is to stick to the middle ground.

Technical Review 151

Technical Review Startup Satisfaction Invest 151

Startup Professionals Musings

SEPTEMBER 10, 2023

These days, with all the new technology, including smartphones and social media, many are convinced that multi-tasking is the answer. Practicing these will ensure greater productivity, less stress, more job satisfaction, and an improved overall sense of well-being.

Email 96

Email Activity Product Social Media 96

Startup Professionals Musings

NOVEMBER 17, 2018

Today, in this age of pervasive social media and two-way communication, the focus needs to get beyond demographics into personalities. Train customer-facing team to collaborate with customers. Internal training and policies are not adequate to create great customer experiences. Marty Zwilling.

Customer 100

Customer Custom Social Media Training 100

Startup Professionals Musings

APRIL 16, 2022

The recent pandemic and remote team members have made the focus on social even more critical. It is your responsibility to facilitate regular communication between team members and all constituents via all channels, including social media, email, and video. Occupational satisfaction. Spiritual connections.

Technical Review 141

Technical Review Mentor Social Media Customer 141

Startup Professionals Musings

DECEMBER 25, 2020

These holidays, with all the new technology, including smartphones and social media, many are convinced that multi-tasking is the answer. Practicing these will ensure greater productivity, less stress, more job satisfaction, and an improved overall sense of well-being.

Email 170

Email Activity Social Media Coach 170

Startup Professionals Musings

DECEMBER 1, 2021

If you haven’t changed for several years the way you do common processes, like customer satisfaction surveys, lead generation, and marketing, it’s time to look at the new remote apps and social media platforms for more effective and relevant alternatives. Make sure your hiring practices include diversity, inclusion, and equity.

Examples 128

Examples Social Media Summary Satisfaction 128

Startup Professionals Musings

OCTOBER 22, 2016

Today, in this age of pervasive social media and two-way communication, the focus needs to get beyond demographics into personalities. Train customer-facing team to collaborate with customers. Internal training and policies are not adequate to create great customer experiences.

Customer 97

Customer Custom Social Media Training 97

Startup Professionals Musings

SEPTEMBER 29, 2019

The challenge is that every new business needs to be innovative and different, in order to rise above the crowd, bring real change to the world, and give you the satisfaction you seek. Social Media. Social networks like Facebook, Twitter, and LinkedIn manage communities comprised of millions of people worldwide.

Technology 86

Technology Cloud Computing Social Media Networking 86

Startup Professionals Musings

JULY 18, 2015

Startups need outside experts who can do the work, as well as provide training on what needs to be done. It also highlights all aspects of required customer service, satisfaction, loyalty and referrals to peers. Google and social media have transformed the business world. Be responsive to every customer communication.

Services 100

Services Startup Software Review Social Media 100

Startup Professionals Musings

FEBRUARY 1, 2020

With social media and smart phone apps, real product information spreads at astounding speeds. Every organization must constantly review its hiring practices, training, and leadership to make sure the focus is on people who are motivated, open-minded, and empowered. They don’t realize that business as usual is gone forever.

Tips 126

Tips Technical Review Organization Social Media 126

Startup Professionals Musings

JANUARY 2, 2019

In my view, Bill failed on an earlier project, despite being a technical visionary, before he teamed with Steve Ballmer, who was trained at Procter and Gamble on business and marketing. You likely have hired a few helpers, such as an assistant, a social media coordinator, and a bookkeeper. Feel free to join us.

Company 99

Company Companies Technical Review Startup 99

Startup Professionals Musings

SEPTEMBER 2, 2018

If you can’t quantify or document your service for repeatability and new employee training, you will kill yourself trying to grow the business. You don’t have enough hours in a day, or trained people, to succeed with lower margins in a services startup. Capture your “secret sauce.” Don’t let your service be viewed as a commodity.

Services 72

Services Startup Training Writing 72

Startup Professionals Musings

MAY 16, 2016

Full autonomy to go above and beyond in sales and customer-service roles will increase team engagement as well as customer satisfaction. High engagement is more related to high performance than high satisfaction. Hire and train for engagement levels, as well as skills. Link rewards and performance to engagement levels.

Software Review 57

Software Review Satisfaction Startup Training 57

Startup Professionals Musings

MARCH 28, 2015

The challenge is that every new business needs to be innovative and different, in order to rise above the crowd, bring real change to the world, and give you the satisfaction you seek. Social Media. Social networks like Facebook, Twitter, and LinkedIn manage communities comprised of millions of people worldwide.

Startup 107

Startup Cloud Computing Social Media Entrepreneur 107

Startup Professionals Musings

JUNE 27, 2014

If you can’t quantify or document your service for repeatability and new employee training, you will kill yourself trying to grow the business. You don’t have enough hours in a day, or trained people, to succeed with lower margins in a services startup. Capture your “secret sauce.” Don’t let your service be viewed as a commodity.

Services 105

Services Startup Training Writing 105

Startup Professionals Musings

FEBRUARY 23, 2018

Use social media for more visibility. It also highlights all aspects of required customer service, satisfaction, testimonials, and referrals to friends in the business. Simply defining yourself as a marketing specialist, designer, or project leader minimizes the stigma of the consultant role.

Social Media 56

Social Media Software Review Customer Custom 56

Startup Professionals Musings

FEBRUARY 27, 2019

In addition, like an entrepreneur with a new business, you have to factor in all the indirect costs previously covered by employers, including training, health care, and time off for vacations. Focus on the ultimate customer, and find a way to improve satisfaction, grow revenue, or cut costs. Walk away from a bad role or customer.

Startup 98

Startup Outsource Development Competition Social Media 98

Startup Professionals Musings

JANUARY 2, 2016

Many people will argue that total customer satisfaction is paramount, but I’m a pragmatist who believes that treating everyone the same really means treating all of them poorly. Everyone on your team needs to be trained to recognize prospects who match your target customer set.

Customer 65

Customer Custom Startup Satisfaction 65

Startup Professionals Musings

OCTOBER 18, 2017

The challenge is that every new business needs to be innovative and different, in order to rise above the crowd, bring real change to the world, and give you the satisfaction you seek. Social Media. Social networks like Facebook, Twitter, and LinkedIn manage communities comprised of millions of people worldwide.

Cloud Computing 61

Cloud Computing Startup Social Media Networking 61

Startup Professionals Musings

AUGUST 17, 2016

If you can’t quantify or document your service for repeatability and new employee training, you will kill yourself trying to grow the business. You don’t have enough hours in a day, or trained people, to succeed with lower margins in a services startup. Capture your “secret sauce.” Don’t let your service be viewed as a commodity.

Services 61

Services Startup Training Writing 61

Startup Professionals Musings

FEBRUARY 2, 2014

The challenge is that every new business needs to be innovative and different, in order to rise above the crowd, bring real change to the world, and give you the satisfaction you seek. Social Media. Social networks like Facebook, Twitter, and LinkedIn manage communities comprised of millions of people worldwide.

Cloud Computing 99

Cloud Computing Social Media Entrepreneur Networking 99

Startup Professionals Musings

APRIL 20, 2015

Proof of any business model starts with a finished product or solution, sold to a new customer for full price, with high satisfaction for the value received. Don’t assume that only customer-facing employees need to understand sales, and that these people can be hired and trained at the last minute. Start selling it before you build it.

Startup 107

Startup Sales Customer Custom 107

Startup Professionals Musings

JANUARY 17, 2015

Others schedule exhaustive training sessions for everyone on the team, including showcase customers, to make sure that everyone paints a consistent picture. Make sure everyone accurately posts their role with your startup on social media profiles, resumes, and references. My best advice is to stick to the middle ground.

Technical Review 108

Technical Review Startup Satisfaction Entrepreneur 108

Startup Professionals Musings

JUNE 17, 2016

If a customer feels like they are doing all the work, satisfaction will never be forthcoming. Today’s generation is accustomed to relationships via social media and texting, as long as social protocols are honored. Provide training and empowerment. Connect, do not just answer questions.

Customer 56

Customer Custom Startup Satisfaction 56

Startup Professionals Musings

DECEMBER 30, 2016

Most people have heard of Foursquare for local nightlife and Airbnb for rooms, but other nationally recognized sources for local services are still hard to find, including social media, local news, advertising, and event calendars. Every business model has to meet local licensing, taxing, and reporting requirements.

Advertising 63

Advertising Content Social Media Satisfaction 63

Startup Professionals Musings

NOVEMBER 13, 2015

These days, with all the new technology, including smartphones and social media, many are convinced that multi-tasking is the answer. Practicing these will ensure greater productivity, less stress, more job satisfaction, and an improved overall sense of well-being.

Email 100

Email Activity Product Social Media 100

Startup Professionals Musings

FEBRUARY 11, 2018

With social media and smart phone apps, real product information spreads at astounding speeds. Every organization must constantly review its hiring practices, training, and leadership to make sure the focus is on people who are motivated, open-minded, and empowered. They don’t realize that business as usual is gone forever.

Technical Review 68

Technical Review Organization Entrepreneur Social Media 68