A Startup’s Net Profit Score Is More Important Than Its Net Promoter Score
InfoChachkie
NOVEMBER 18, 2010
Created by consultants to generate additional fees, such scores attempt to rate a company’s overall customer satisfaction. The higher your company’s NPS, allegedly the higher your customer satisfaction. Entrepreneurs should never underestimate the power of a sincere Thank You. " Answers are based on a scale of 0 – 10.
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